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dyland57652962
Participant
October 23, 2018
Answered

Nikon D7500 not detected by lightroom

  • October 23, 2018
  • 2 replies
  • 2424 views

I am on lightroom (I believe classic) 6.14 and I just bought a D7500 and am trying to start tethered capture mode. The usb cable is fine as I can use camera control pro (trial) to take pictures and live view as well as browse the contents of the sd card. Whenever I start tethered capture it just says "No Camera Detected". Is there something I'm not doing to set the camera up in lightroom or is this something that should automatically work? Both versions of firmware and software should all be up to date and I can't find any reason they shouldn't work. The nikon software is all closed when trying to tether with lightroom. There is even a freshly formatted sd card in. And from what I've seen PTP is auto enabled on nikon cameras now as I don't see a setting for it.

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Correct answer johnrellis

Tethering the D7500 requires at least LR 7.0: A list of cameras that can be tethered to Lightroom Classic CC and Lightroom 6 . So you'll have to upgrade to LR Classic 8.0 (the latest version).

2 replies

johnrellis
johnrellisCorrect answer
Legend
October 23, 2018

Tethering the D7500 requires at least LR 7.0: A list of cameras that can be tethered to Lightroom Classic CC and Lightroom 6 . So you'll have to upgrade to LR Classic 8.0 (the latest version).

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    October 23, 2018

    Hi there,

    Sorry to hear about this, could you please try the steps mentioned here and let us know if it helps: Fix tethered shooting in Lightroom

    Regards,
    Sahil

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