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andy_morgan12
Participant
October 1, 2018
Answered

Nix Collection won't load in Lightroom Classic CC 7.5

  • October 1, 2018
  • 2 replies
  • 1286 views

I'm using Lightroom Classic CC ver 7.5 on an iMac running High Sierra (10.13.5)

When I right click an image and select 'Edit In' all the Nix Collection plug-ins appear as normal.  If I click on 'Silver Efex Pro 2', I get the What to Edit dialogue box, and select 'Edit a Copy with Lightroom Adjustments'.  Lightroom then creates a copy of the image I'm editing, with the 'Preparing file for editing' progress bar in the top left hand corner filling from left to right.  But Silver Efex Pro doesn't launch.  All I'm left with is a copy of the image, but no Silver Efex Pro.  

This is mysterious because the process was working fine until yesterday.  But suddenly, without any change on my part to Lightroom, or OSX, or anything, it stopped working.  Any advice would be gratefully received.  Thanks,

This topic has been closed for replies.
Correct answer Akash Sharma

Hi andy.morgan12

Sorry that the Nik collection Silver Efex Pro 2 plugin does not launch when you "edit in" images in Lightroom using this plugin.

Could you please take a look at the steps mentioned  in this article https://support.dxo.com/hc/en-us/articles/115015429428-Lightroom-Issues-My-plug-ins-do-not-appear-in-Lightroom-after-ins… and see if that helps?

Also, this article might be helpcpul for further troubleshooting the issue: https://support.dxo.com/hc/en-us/categories/115002389907-Nik-Collection-by-DxO?hl=en&visit_id=636739951506368974-3727182…

Let us know how if goes.

Thanks,

Akash

2 replies

A
andy_morgan12Author
Participant
October 1, 2018

Thanks Akash, much appreciated.

The first article you list doesn't seem to answer my particular case, because it's aimed at people who can't see any of the Nik plug ins when they right click the image and selected 'Edit In' from the drop down menu.  In my case, all the Nik plug ins are listed there.  It's just that when I click on them, they duplicate the image for editing, but they don't launch. 

I've also set opened a support ticket with Dx0. 

Thanks for your help, Andy

Akash Sharma
Akash SharmaCorrect answer
Legend
October 1, 2018

Hi andy.morgan12

Sorry that the Nik collection Silver Efex Pro 2 plugin does not launch when you "edit in" images in Lightroom using this plugin.

Could you please take a look at the steps mentioned  in this article https://support.dxo.com/hc/en-us/articles/115015429428-Lightroom-Issues-My-plug-ins-do-not-appear-in-Lightroom-after-ins… and see if that helps?

Also, this article might be helpcpul for further troubleshooting the issue: https://support.dxo.com/hc/en-us/categories/115002389907-Nik-Collection-by-DxO?hl=en&visit_id=636739951506368974-3727182…

Let us know how if goes.

Thanks,

Akash

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