No camera was detected when shooting from the computer.

Forum|Forum|5 years ago
June 18, 2020
1 reply
292 views

Since the last update to Lightroom Classic the camera (Canon 5D Mark III) does not recognize me when shooting from the computer. Instead with Canon EOS Utility it works correctly.

I have everything updated to the latest versions (LRC, Firmware, iOS).

This topic has been closed for replies.

Ian Lyons

Community Expert

Please see linked document as it sets out various troubleshooting steps for tethering https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html

M

mikela13942993Author

Participant

Impossible.

I have tried everything specified in the link and it still does not work, instead with EOS Utility it works correctly, so the cable and camera are fine.
I have tested with 2 EOS 5D Mark III cameras (Firmware 1.3.6), 2 MacBook Pro 15 "and MacBook Pro 16" laptops, both with macOS Catalina 10.15.5 and the Lightroom Classic 9.3 version and in none of the combinations has it camera recognized.

Ian Lyons

Community Expert

What happens if you uninstall EOS Utility?

Removing the Utility will remove the potential for conflict between ther tethering systems

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