Not able to import photos at all

Forum|Forum|3 years ago
July 29, 2022
2 replies
714 views

When I use Lightroom Classic, i can't import any photo. There all unclickable: JPG's and Raw files. Does anybody know what's going wrong? I don't have this issue with Lightroom.

All of my Adobe programs are up to date.

macOS

This topic has been closed for replies.

dj_paige

Legend

English "The Destination Folder is not available"

What is the Destination Folder selected in the Import dialog box? Does this folder exist? Do you have write permission to this folder?

S

Sonja254404630pejAuthor

Participant

Here it is!

dj_paige

Legend

My web browser will not show attachments here in the Adobe forums. You must use the "Insert Photos" icon to include your screen capture in your reply.

JohanElzenga

Community Expert

Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

-- Johan W. Elzenga

S

Sonja254404630pejAuthor

Participant

Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used.

JohanElzenga

Community Expert

@Sonja254404630pej wrote:

Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used.

No, that has nothing to do with it and does not mean you cannot import pictures. It only means that the previous destination, or a destination defined in a preset, is not available. That previous destination is a disk called 'Untitled', which strongly suggests that this is a memory card and you should not use a memory card anyway. Lightroom also does not allow it, so that would also explain the message. Select a proper destination in the destination panel on the right.

-- Johan W. Elzenga

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