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TeaJay51
Participant
February 13, 2025
Answered

Not enabled to start Lightroom 6 on Windows 11

  • February 13, 2025
  • 9 replies
  • 1463 views

When I start Lightroom 6 (from year 2017) on my new computer it asks to sign up. I tried to use the scan and I use the: //to.adobe.######
I get an e-mail with the verification code and enter it then password insertion and I am signed in. I accept the software licensing agreement.

After that nothing happens.
When I start Lightroom again, it asks to sign up again.... I never get out of this loop!

Is there an alternative way to get Lightroom working again?

    Correct answer AxelMatt

    You'll need to use the off-line activation procedure described by 'kglad' in below linked thread

    https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...

     

    9 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    September 18, 2026

    You cannot file a bug report for an ancient, unsupported version of Lightroom. Expect your post to be moved to ‘Questions’.

    -- Johan W. Elzenga
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    September 18, 2026

    Please be more specific.

    What’s the exact message that you get?

    Do you’ve deactivated lightroom before deinstalling and do you activate the new installation?

    If the activation doen’st work the a offline activation as described here:

    .But be aware: if you have reached your activation limit and you don't have any chance to deactivate an older installation you're out of luck. Adobe has stopped the support of Lightroom 6 and the resetting of the activation counter isn't possible anymore.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    magnetic_Moonlight72ef
    Participant
    September 18, 2026

    Meldung nach Programm löschen und Neuinstallation: Lr funktioniert nicht mehr und wird geschlossen. man meldfet sich nach Problemprüfung

      Community Expert
      AxelMattCommunity ExpertCorrect answer
      Community Expert
      February 13, 2025

      You'll need to use the off-line activation procedure described by 'kglad' in below linked thread

      https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
        TeaJay51Author
        Participant
        February 13, 2025

        Thanks! I try this, and come back if I succeded.

        TeaJay51Author
        Participant
        February 14, 2025

        And indeed that has activated Lightroom. It was troublesome.

        I tried it first on my iPhone and Safari, and this didn't worked for me (too small screen?).

        Then I tried it with my iPad and Firefox, and now I saw what I have to do: enter the response code and next to it the enter serial number of my Lightroom.
        And there is my responce code.


        Many, many thanks!!!

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