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https://community.adobe.com/t5/using-the-community-discussions/community-how-to-guide-tips-amp-best-practices/td-p/11601738

Supply pertinent information for more timely and effective answers
The more information you supply about your issue, the better equipped other community members will be to answer. If you're unsure on how to do this, you can copy and paste this template:

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Explanation of the issue including what you were doing when the problem occurred, what you were trying to achieve, and any other information you may think is useful.

• Adobe product and version number 
  
• Operating system and version number 
• Error message(s) (if applicable)
• Computer hardware, such as CPU; GPU; the amount of RAM; etc. 
• Screenshots of the problem (if applicable)

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