not syncing with iPhone

Question

My desktop has been saying 74 photographs have been syncing for over two hours.It has in fact synced all the pictures.Do I just ignore it?Thanks

Akash Sharma · Answer

Hi garracar,

Sorry that you're facing sync issues with Lightroom on iOS.

Would you mind sharing the version of Lightroom you're using on your iPhone along with your iPhone's model and iOS version.

Could you please check out the steps mentioned below:

Using a web browser, if you sign into your account at https://lightroom.adobe.com/, do you see the expected edits there? Does restarting your mobile app help the changes appear?
Ensure that your Lightroom for mobile app is up to date. To keep your Lightroom for mobile (iOS) app up to date, see Apple's documentation Turn on Automatic Downloads or App Updates - Apple Support . To keep your Lightroom for mobile (Android) app up to date, see Google's documentation Update your Android apps - Google Play Help
Ensure that your are running Lightroom on your desktop and Lightroom for mobile app on the same Internet WiFi network. Syncing is paused over the cellular network, if you've enabled Sync Only Over WiFi in Lightroom app's settings. To know more about app settings and preferences, see Learn to sign in and work with the different workspace views in Lightroom for mobile (iOS) and Learn how to sign in and get familiar with the app interface in Lightroom for mobile (Android).
Check that Lightroom for mobile is running in the foreground, especially when the syncing is in progress. To achieve this, make sure that your mobile device does not go into the sleep mode.

Let us know if that helps.

Thanks,

Akash

Sign up