old version of LR ver6 won't launch

Forum|Forum|1 year ago
January 7, 2025
2 replies
329 views

Hi! I had an old version of LR ver6 installed on an old laptop. The laptop has given up the ghost. I reinstalled on my new Windows 11 desktop. Installed OK, but on launch it is going through the registration process. I registered it when I purchased it, and it's in my products in my account.

Any ideas how to get out of this loop? Thanks

Windows

Correct answer dj_paige

@franke0707

Please mark the post I made with the link to the "offline activation method" as the CORRECT answer. This will help others find this if they have the same problem.

dj_paigeCorrect answer

Legend

@franke0707

Please mark the post I made with the link to the "offline activation method" as the CORRECT answer. This will help others find this if they have the same problem.

F

franke0707Author

Participant

I should have added, after its taken me through the verification process, the status changes inviting me to agree to the terms and conditions. After pressing accept, the box disappears, but nothing happens. If I then run the ExE from the LR directory or the shortcut on the desktop, it takes me through the signup process.

T

Tom31425

Participant

If I then run the ExE from the LR directory or the shortcut on the desktop, it takes me through the signup process.

By @franke0707

Does it start working after that? When I run lightroom.exe, I am prompted to sign in. It then asks me to accept the license terms. Once I click on the "Accept" button, the window disappears. and nothing else happens. When I try again to run Lightroom, the process repeats.

F

franke0707Author

Participant

No, it is stuck in the loop.

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