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Participant
February 14, 2024
Question

Only some ARW files importing.

  • February 14, 2024
  • 2 replies
  • 260 views

I am running into an issue where only some ARW files are imported but the others are not importing. The files open on the camera but do not open on Windows and Lightroom Classic.

This topic has been closed for replies.

2 replies

GoldingD
Legend
February 15, 2024

Please post a screenshot of your Import Screen, the full screen.

dj_paige
Legend
February 14, 2024

Do you get an error message? If so, please provide the exact word-for-word error message.

 

What version NUMBER of Lightroom Classic are you using? Are you doing an actual Import using the Import dialog box, or are you doing a Folder Sync, or are you doing something else?


Are these brand new photos just taken by the camera? Or are they photos that may have been around for some time, and possibly already imported into LrC?

Participant
February 14, 2024

I get the following error message: "The files cannon be opened by Lightroom."

However, I can open these files with Photoshop.

I am using LrC version 11.2

dj_paige
Legend
February 14, 2024

I get the following error message: "The files cannon be opened by Lightroom."

 

Normally, when I see a message like that, there are additional words below. What are the additional words?


Are you doing an Import via the Import button or via the File->Import Photos and videos command or via Folder Sync or something else?

 

If you can install a more recent version of LrC, please do that as well.