OpenGL Failure in Lightroom CC

I have the same problem and am using a 1 year old board with NVidia GeForce GTX 650Ti chipset.  I would love a solution to this one.:

Lightroom version:  CC 2015 [1014445]
License: Creative Cloud
Operating system: Windows 7 Business Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.6 GHz
Built-in memory: 10231.1 MB
Real memory available to Lightroom: 10231.1 MB
Real memory used by Lightroom: 524.0 MB (5.1%)
Virtual memory used by Lightroom: 491.5 MB
Memory cache size: 215.6 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
Check OpenGL support: Failed
Vendor: NVIDIA Corporation
Version: 3.3.0
Renderer: GeForce GTX 650 Ti/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 11c6
Subsystem : 30593842
Revision : a1
Video Memory : 1990
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

For those with AMD/ATI Radeon HD cards on Windows here's the process that worked for me. I installed the 14.1 drivers from April-2014 and got the OpenGL to pass.

1. Uninstall all your AMD drivers using Windows Add/Remove. For a further purge, Google the "AMD Catalyst Clean Uninstall Utility 1.4.0.0" and run that after you uninstall. That wipes any old AMD/ATI files/folders from your system that the uninstall left behind.

2. Download and install the 14.1 drivers (Dated 4/25/14) from the AMD site. On the right of your driver download link you'll see a shortcut in orange for "Download Previous Drivers and Software".

If you are doing step 2 without step 1, even though it looks like you are installing previous drivers, the installer actually keeps your newer drivers.

Look for your "Core Profile Context" in the System Info box in Lightroom. If it says 14.100.x, that is the version that finally worked for me. If it reads 14.502.x, then you still have the newer drivers installed and those did not work for me.

My system:

ATI Radeon HD 6770

Windows 8.1 64-bit

Now something else, I don't know whether this is a general GPU bug or if is just an AMD 14.4 driver bug.

ACR 9, HD6770, GPU acceleration working:
The colour clipping warning overlay (e.g. ALT drag the exposure slider) does NOT show the same clipping with GPU enabled as without.

I can push the exposure way higher with GPU enabled before any clipping is indicated. Perhaps it is showing the prophotoRGB clipping level, rather than the sRGB clipping I have it set to show.

Andrew

‌after uninstalling everything again I finally got it working with the Intel 4000 card. Then I went to my configurable switchable graphics card properties and RETOLD it to use the high performance setting when using Lightroom. This time it reopened and was using the AMD 7600 finally! Albeit with old driver (14.4 install says 14.1)

Same here. And since nvidia cards are not well represented, and since I bought mine a couple of days ago, SPECIFICALLY FOR THE REASON OF ACCELERATION IN LR CC, I 'll add my log.

The card works like a dream and passed all other tests in all other programs. It even runs at pci-e 3.0 on an IB-E chipset.

And, before you ask: I don't have 2 graphics cards. I uninstalled my old one, but somehow it still shows up in the LR log below. It doesn't even show up in device settings with hidden devices enabled.

I am quite happy with the new version, except for the shoddy implementation of the GPU acceleration and the fact that it doesn't even work outside the develop module.

Lightroom version: CC 2015.0.1 [ 1018573 ]

License: Creative Cloud

Operating system: Windows 8.1 Business Edition

Version: 6.3 [9600]

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 3,6 GHz

Built-in memory: 16302,1 MB

Real memory available to Lightroom: 16302,1 MB

Real memory used by Lightroom: 487,0 MB (2,9%)

Virtual memory used by Lightroom: 449,3 MB

Memory cache size: 320,6 MB

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2,AVX

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1200, 2) 1360x768

Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:

Check OpenGL support: Failed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 350.12

Renderer: GeForce GTX 960/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom

Library Path: C:\Users\Bart Luyckx\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Bart Luyckx\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) Behance

2) Canon Tether Plugin

3) Export to Photomatix Pro

4) Facebook

5) Flickr

6) HDR Efex Pro 2

7) jf Flickr

8) jf Geocoding Support

9) jf Google Drive

10) jf Metadata Wrangler

11) Leica Tether Plugin

12) Nikon Tether Plugin

13) PhotoFrame

14) ProShow Producer

15) ProShow Web

Config.lua flags: None

Updated Toolkit: Adobe Camera Raw 9.0 for Lightroom 6.0 (build 1014445)

Updated Toolkit: Book Module 6.0 (build 1014445)

Updated Toolkit: Develop Module 6.0 (build 1014445)

Updated Toolkit: Import Module 6.0 (build 1014445)

Updated Toolkit: Library Module 6.0 (build 1014445)

Updated Toolkit: Map Module 6.0 (build 1014445)

Updated Toolkit: Monitor Module 6.0 (build 1014445)

Updated Toolkit: Print Module 6.0 (build 1014445)

Updated Toolkit: Slideshow Module 6.0 (build 1014445)

Updated Toolkit: Web Module 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.AgNetClient 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.AgWFBridge 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.Headlights 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.LibraryToolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.MultiMonitorToolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.archiving_toolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.bridgetalk 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.catalogconverters 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.cef_toolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.coretech_toolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.curculio 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.discburning 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.email 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.export 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.ftpclient 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.help 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.iac 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.imageanalysis 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.layout_module_shared 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.pdf_toolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.sdk 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.sec 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.socket 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.store_provider 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.substrate 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.ui 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.video_toolkit 6.0 (build 1014445)

Updated Toolkit: com.adobe.ag.xml 6.0 (build 1014445)

Updated Toolkit: com.adobe.wichitafoundation 6.0 (build 1014445)

Adapter #1: Vendor : 10de

    Device : 1401

    Subsystem : 85201043

    Revision : a1

    Video Memory : 1966

Adapter #2: Vendor : 1414

    Device : 8c

    Subsystem : 0

    Revision : 0

    Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: S2433W-4 (NVIDIA High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: Uninitialized

Direct2DEnabled: false

GPUDevice: not available

OGLEnabled: true

Eric,

Appreciate the response.

Any additional information will be helpful.

Even if Adobe could have tiered recommendations for video cards.

min:

mid level performance:

top performance:

or what kind of hardware thresholds determine a go/no go on the hardware usage.

-Mark

FYI ....

Have ATI based  HD7770.  Uploaded new drivers and LR 6 works just fine.

Looks like most issues are with older cards.

I did try a quadro FX4000 ... failed because the OpenGL is 3.2 - even with updated driver.

I myself will upgrade the video card in the near term to take advantage of software.

I have the AMD Radeon HD 7500 and it doesn't work either. Looks like Lightroom have messed up big time in their testing. I have the latest drives installed and AMD inform me it is compatible with Lightroom's specifications

Same issue here on the HD7800 HOWEVER doing the driver update fixed my issue (I downloaded the auto update module and while it looks to installed a stack of other crap it also fixed whatever the issue was with OpenGL).

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 3.3.13283 Core Profile Context 14.501.1003.0

Renderer: AMD Radeon HD 7800 Series

LanguageVersion: 4.40

Guys...please read the thread...there´s already a workaround while Adobe/AMD work on a definitive solution.

All of you people with Radeon must uninstall all AMD stuff and re-install drivers from March, 25, 2014, Version 14.4

As dankony‌ posted above, use the driver from the link below:

http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=14.4

This is the one most people agreed to be working with Lr.