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Answered

Opening Canon RAW (CR2) Image Files in Lightroom on Windows 10

Forum|Forum|7 years ago
March 1, 2018
3 replies
28183 views

Hi,

I recently purchased a Canon 5D mark IV. I uploaded some RAW images today to my computer for the first time and was a bit bewildered when Lightroom could not open the files. A quick google search informs me that it's something to do with the codec for images on Windows or something (I don't quite understand it all).

My question is: Is there any way that I can open my RAW image files in Lightroom?? If not this is a disaster for me as a photographer!

Help very much appreciated, thank you!

This topic has been closed for replies.

Correct answer Just Shoot Me

What version of LR are you using.

Look here for the version of LR you need to support that camera.

Cameras supported by Camera Raw

J

jmr60

Participant

For people who still need to update 6.0 for CR2 support and stumble across this article, the place to download 6.14 until Dec. 31, 2023 is now:
End of Support | Lightroom 6 Downloads and Syncing (adobe.com)

M

Merry_image5DF8

Participant

I have the same problem, except that I am using LR 6.0, with all updates, and the problem still isn't solved. I *can* get RAW images from my old Canon Rebel T2, but not from my newer Canon EOS 80D - although both are on the list of cameras supposedly supported by LR. Any assistance appreciated!

Just Shoot Me

Legend

It is NOT what camera are supported BY LR Classic, 6, 5, 4. But What cameras are Supported By each version of LR.

Your 80D is listed as being Support by LR 6.5 (that is LR 6 DOT 5 and above).You say you are Up to Date. I doubt that. Open LR, go to the help menu item and select System Info Post the Exact version of LR 6 that is listed.

The Full LR 6.14, which the last and most up to date version of LR 6, is avaulable for download from here.

Download Photoshop Lightroom

M

Merry_image5DF8

Participant

D'oh!

I had been clicking 'update' from within LR and getting the answer "You have the most updated version available", but on closer inspection was only using LR 6.3. Did the auto-update feature get disabled when they went to the online version? Unknown to me...

In any case updating with the link you provided appears to have done the trick. Thank you very much.

Just Shoot MeCorrect answer

Legend

What version of LR are you using.

Look here for the version of LR you need to support that camera.

Cameras supported by Camera Raw

R

ronand26Author

Participant

Thank you so much! All I needed to do was update Lightroom... Seems stupidly simple... Thanks again.

Just Shoot Me

Legend

You're welcome.

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