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hypcx
Known Participant
October 19, 2022
Question

P: All history lost when upgrading catalog

  • October 19, 2022
  • 15 replies
  • 12217 views

Hello. I updated to LR 12 classic this morning. After it converted my catalog, it crashed stating that the catalog was corrupt. It then repaired it. It then crashed again, stating that the catalog was corrupt.

 

The first corrupt catalog is 1.6GB. The second is 1.2GB.

 

It then repaired it again. This final catalog is 300MB and contains zero history. The photos are in their last edited state, but I can not go back to previous steps nor copy settings to another file.

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    15 replies

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    S
    Adobe Employee
    SunilBhaskaran
    Adobe Employee
    October 20, 2022

    I am sending you an e-mail offlist.
    We can take a look at your catalog.

    Thanks,
    Sunil

      H
      hypcxAuthor
      Known Participant
      October 20, 2022

      Uploading a copy of the catalog now. Thank you Sunil.

        GoldingD
        GoldingD
        Legend
        October 20, 2022

        deleated, my bad

        KR Seals
        Community Expert
        KR SealsCommunity Expert
        Community Expert
        October 20, 2022

        I know my comment will not be of immediate help, but this situation really shows the importance of a good backup system. In addition to using the LrC backup function to backup the catalog to different drive, I also copy the unzipped catalog file to yet another drive for additional insurance.

        Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          October 19, 2022

          I am sorry to hear about your issue. I do have a couple of recommendations you might want to try:

           

          1.  Restoring from a recent backup. It is possible a backup catalog may update, assuming the corruption is recent.
          2. Contact support and ask them for a catalog repair. You would send in your latest working copy of the Lightroom

           

          Classic 11.5 catalog and they would attempt repair and return it to you. https://helpx.adobe.com/contact 

           

           

          It is likely that the corruption is impeding the upgrade process and will need to be repaired before you can successfully upgrade.

          Rikk Flohr: Adobe Photography Org
            H
            hypcxAuthor
            Known Participant
            October 19, 2022

            Thanks Rick.Out of curiosity, I opened it in 11.5 with the 'Test integrity of this catalog' option selected. It took a few minutes, and then LR opened. Would you expect to find corruption with that?

            H
            hypcxAuthor
            Known Participant
            October 19, 2022

            I just repeated the same exercize with the same LR11 catalog, and got the same results. For the record, I'm running Windows 11 Home 64-bit (10.0, Build 22621). For the time being, I have reverted to LR11.5. I'm looking forward to a fix, as the new object and people selection tools look great.

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