Inspiring

Answered

P: "Copy settings" appears when i clicking in develop mode (Trio Office)

Forum|Forum|4 years ago
November 16, 2021
35 replies
8494 views

Hello!

Today i have a problem. When i try edit photos on lightroom classic develop mode, everywhere when i clicking apper window with "Copy settings"

I tried to resolve this problem with all ideas from internet, i tried old version of lightroom, new catalog, hotkeys, i disconect keyboard, mouse etc etc and nothing work!

I tried even if shortcut (CTRL+SHIFT+C) work but this shortcut DONT work ... What can be? Window from this shortcut apear only when i click anywhere on develop mode (1-2-3 clicks, depend)

Please, i need help fast!

Thanks a lot!

Windows

Correct answer SportMind_Bogdan6149

Guys! I think (atleast for me) i found the problem!

I started the computer in safe mode + network.

I launch the lc and i try to find if the problem persist... but NO, problem dont apper on safe mode.

I turned computer out from safe mode, i launch lc and problem was there. So, some aplication send me thet error in lc...

After a lot of search, i found the aplication wich create problems in lc. Aplication was TRIO OFFICE (is for xls/world reader/edit etc). If i turn off this aplication, lc work correctly.

Thanks a lot for all and i hope u will resolve this weird problem.

Show previous replies

Sameer K

Community Manager

Hey, @SportMind_Bogdan6149. Welcome to the Lightroom Classic Community. I've moved your post to discussions for now. I'll help you figure this out.

Is the operating system behaving correctly when using other keyboard shortcuts? Are there any other programs or plugins that may have a conflicting keyboard shortcut?

To be sure, use the on-screen keyboard (use Windows Search and type in OSK) to verify if the keys are not stuck.

If it does work, try booting the machine in Windows Safe mode (with networking) through Advanced Restart and see if that helps.

Here are the steps from Microsoft: https://adobe.ly/3VdReAX

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

SportMind_Bogdan6149Author

Inspiring

Thanks for answer! I have this problem with keyboard only on lightroom classic. I already used keyboard test and nothing was pressed there.

I tried other shortcuts like R (for crop) and work.

SportMind_Bogdan6149Author

Inspiring

system info:

Lightroom Classic version: 14.5.1 [ 202508231203-c2638d01 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.26100

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 3,5GHz

SqLite Version: 3.36.0

CPU Utilisation: 0,0%

Power Source: Plugged In

Built-in memory: 32661,4 MB

Dedicated GPU memory used by Lightroom: 4070,6MB / 8146,2MB (49%)

Real memory available to Lightroom: 32661,4 MB

Real memory used by Lightroom: 1617,6 MB (4,9%)

Virtual memory used by Lightroom: 6080,3 MB

GDI objects count: 1069

USER objects count: 2892

Process handles count: 3425

Memory cache size: 0,0MB

Internal Camera Raw version: 17.5 [ 2318 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 373MB / 16330MB (2%)

Camera Raw real memory: 447MB / 32661MB (1%)

Cache1:

NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:

m:0,0MB, n:0,0MB

U-main: 100,0MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1920 pixels

Displays: 1) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: AMD Radeon RX 6600 (32.0.21025.10016)

Init State: GPU for Export supported by default

User Preference: Auto

Enable HDR in Library: OFF

GPU for Preview Generation: Off (S5_7)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Admin\Downloads\testtttttt\testtttttt.lrcat

Settings Folder: C:\Users\Admin\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Flickr

Config.lua flags:

Adapter #1: Vendor : 1002

Device : 73ff

Subsystem : 2413148c

Revision : c7

Video Memory : 8146

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - Speakers (Realtek(R) Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 8

GL_ACCUM_BLUE_BITS: 8

GL_ACCUM_GREEN_BITS: 8

GL_ACCUM_RED_BITS: 8

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 32

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 8192

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: AMD Radeon RX 6600

GL_SHADING_LANGUAGE_VERSION: 4.60

GL_STENCIL_BITS: 8

GL_VENDOR: ATI Technologies Inc.

GL_VERSION: 4.6.0 Compatibility Profile Context 25.9.1.250822

GPUDeviceEnabled: false

OGLEnabled: true

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Rünno23974589vw3q

Participating Frequently

Same issue from today. Copy Settings screen pops up after every click. Happens today after latest Lightroom update.
I did also reset preferences but it doesnt help. What to do? Cant use Lightroom.

SportMind_Bogdan6149Author

Inspiring

This is exactly like my problem.

mic24968301s49b

Participating Frequently

When working in Lightroom Classic, after the slightest correction of the applied preset, the "copy settings" window appears. I have never had such a problem before. This error appeared much later than the last update and I do not understand how to fix it. I ask for advice and help. Thanks in advance!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

Merry_connoisseur9175

Participant

Yes I have the same problem, I don't know how to aviod this windows automatically pop up!!!So annoying

Anshul_Saini

Community Manager

Hi @Merry_connoisseur9175,

Thanks for confirming you’re running into the same issue. The Copy Settings dialog shouldn’t pop up automatically with every edit; that usually indicates a stuck keyboard shortcut or input conflict. A few things to check:

Ensure your keyboard doesn’t have a stuck key combination (like Cmd/Ctrl + Shift + C) that triggers the Copy Settings dialog. If possible, try a different keyboard.
If you use a tablet or external input device, test with those disconnected to rule out driver conflicts.
If the problem persists, please share your System Info (from Help > System Info).

Let us know if disabling peripherals helps.

Best,

Anshul Saini

TravelJen

Participant

See Correct Answer up top.

For me it really WAS Trio Office. I didn't even know my computer had Trio Office? But there it was in my Microsoft Apps. DELETE - problem solved!

vutunglam

Participant

Lightroom Classic automatically pop up copy settings when I use mouse to pan the photo, to adjust any slide value in Lighroom.

Before posting it I have searched the topic and found someone asked to reset the preference... But it does not work to me.

johnrellis

Genius

1. Reboot the computer.

2. Try resetting preferences again, following these instructions:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

There many instances of outdated instructions still out there, some of which no longer work.

3. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running, including plugins that may have been installed without your knowledge.

Ansel22022193v7yc

Participant

I facing the same issue, wondering how it got fixed for you? I tried reboot my computer, reset preferences, uninstall adn re-install the app it self, the issue still exists.

here is my system info

Lightroom Classic version: 14.5.1 [ 202508231203-c2638d01 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 15
Version: 15.6.1 [24G90]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 100%
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 5,744.6MB / 49,152.0MB (11%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 4,576.3 MB (6.9%)
Virtual memory used by Lightroom: 413,164.1 MB
Memory cache size: 52.4MB
Internal Camera Raw version: 17.5 [ 2318 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 547MB / 32767MB (1%)
Camera Raw real memory: 793MB / 65536MB (1%)

Cache1: 
Final1- RAM:516.0MB, VRAM:3,216.0MB, L1005830.DNG
NT- RAM:516.0MB, VRAM:3,216.0MB, Combined:3,732.0MB

Cache2: 
m:52.4MB, n:467.9MB

U-main: 92.0MB

Standard Preview Size: 6400 pixels
Displays: 1) 6400x3600, 2) 2560x2880

Graphics Processor Info: 
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF
GPU for Preview Generation: Auto (S5_48)

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/anseljackbobo/Pictures/Lightroom/Lightroom Catalog.lrcat
Settings Folder: /Users/anseljackbobo/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Camera Calibration
4) Flickr

Config.lua flags:

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