P: Information regarding Lightroom 6.x (Pre-LrClassic)

I have a hard-copy disk of Lightroom 6 with serial number.  I have installed it only once in the past on one computer.  That computer recently died and so I tried to reinsall it on my new computer.  No problems until registration.  As you know, it asks you  immediately to login with your Adobe ID on their website and that will automatically open your software.  Well, I did that, except it sends me on an endless loop of registration.  I login with my Adobe ID, it tells me it is successful (it is a window only for registration, there are no other links on the page). It tells me it is OK to close the page now that I have registered my product.  A window appears on my desktop with the EULA, laws and rules of Adobe.  I naturally click "accept."  The window disappears.  I then try to open Lightroom 6 and the same window appears again, asking me to login.

In comparison, I have Photoshop CS 5.  Yep, absolute dinosaur, but it works for what I need.!  Ha!  I have installed it multiple times on different computers, and have never encountered this problem.  I just reinstalled it on my new computer and it works fine.  Lightroom 6 does not, it sends me on an endless loop.  The serial number that comes with the disk should have been enough to allow me to use the software, but i have to login with my Adobe ID.  Obvioulsy, I have one, otherwise I wouldn't be here.

So...any solutions.  I tried talking to a tech, but they do not offer support for legacy programs like Lightroom 6.  Everything is on the cloud now.  I get that, but my software disk should have no problems installing.  I have thought about uninstalling it and trying again, which is something I just might do. Maybe there was some glitch, but i'm asking if anyone else has had this problem and if they were able to fix it.

Thank you for your time.

Mads

My Lightroom V6 is showing via the help an option to sign out - this is showing an old email address which is no longer valid - I did try signing into Adobe with this old email address but it did not reconise it. 

My concern if I do sign out from Lightroom V6,  when I then try installing Lightroom v6 from my original purchased  CD & licence key onto my new PC (windows 11), I would not be able to load Lightroom V6 since I cannot sign into Adobe which is a requirement to install Lightroom. 

I have created a new Adobe signon with my current email address, but I presume Adobe system would link the licence key against the old email address and would expect the old email address to be linked back during the install process on my new PC.

I did reach out to the Adobe support agent who advised Lightroom can be transferred to another PC as a one-off even though product is EOL. But then directed me to the forum without any further assistance.

Yester day i already opened a question - can't be found anymore:

Lightroom 6.14 starts only with limited features - loging in does not work. Features keep limited and login is requested again again (always succesful) until account is locked.

The suggestion from yesterday was to try offline install - switch off internet.

Tried to reinstall from Lightroom_6_LS11.exe with offline computer can get around login until installation is finished (key was provided). After pressing start application i get "login reuired" can only press cancel or retry. - no option for no internet only a link to http://www.adobe.com/go/getactivated_de is provided.

pressing retry gets me again to this point. cancel just ends the program.

So how to install Lightroom_6_LS11.exe ?

Lately i've got a warning on start of lightroom 6.14 that i have only limited features and hav to check my account.

So id did check from within lightroom and of cause see my product:

So the feature are restricted but don't know why. Then i tried:

- log out and login again. but this did not help. only know check my account was greyed out in menu. Clicking "log out" - i was just given a new login screen (a qr and a link). i always loged in successfully. on a certain point my account was locked due to too many log in events.

- the i decided to uninstall light room and installed it again from "Lightroom_6_LS11.exe". Installation wen fine. i chose i bought it, needed to login again, gave my license key. But after installation "succesful" i wanted to start - agin login screen. Log in went fine but - noting happens, lightroom is not starting.

Tried it again: login again - no start until account is locked.

So how to start lightroom 6.14 - or get around the login.

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You cannot file a bug report for an old and unsupported version.]

Tengo Lightroom 6 para Mac y lo he usado durante bastantes años.

Mi iMac tuvo un problema de software después de años de uso y tuve que restablecer el sistema en el servicio técnico oficial de Apple.

Al ir al ordenador de nuevo, no me deja reinstalar la versión 6, así que estoy gtrabajando con la versiòn 5, que es más lenta y no tiene algunas funciones interesantes de la versión 6,

El soporte técnico de Adobe me dice que está descatalogado y no pueden hacer nada al respecto. Me gustaría saber si alguien tiene una solución al problema. 

También por correo mcc.callero@gmail.com

Gracias.

-------------

thirst trapI have Lightroom 6 for Mac and have used it for quite a few years.
My iMac had a software problem after years of use and I had to reset the system at the official Apple service centre.
When I go to the computer again, it won't let me reinstall version 6, so I'm working with version 5, which is slower and doesn't have some interesting features of version 6,
Adobe support tells me it's discontinued and they can't do anything about it. I would like to know if anyone has a solution to the problem.
Also by mail mcc.callero@gmail.com
Thank you.

Bonjour, impossible depuis plusieurs jours de réinstaller Lightroom 6.0 (CD) après réinstallation de Windows 11 sur mon PC. Réponse invariable, quelle que soit la procédure utilisée : "Le programme dinstallation n'a pas pu s'initialiser.  TéléchargezAdobe SupportAdvisor. pour identifier le problème." (qui n'existe plus)

J’ai suivi la procédure proposée dans le forum : recours à Adobe creative cloud cleaner / Adobe creative cloud / Adobe application manager) et ai téléchargé une version (qui n'existe plus sur le site Adobe) via le lien fourni par le forum mais échec systématique.

Y a-t-il eu du nouveau côté blocages chez Adobe en 2025 ?

Entschuldigt bitte, dass ich das Thema zum x-ten mal in einem Thread öffne aber der Adobe-Support sieht es als einzige Lösung des Problems einen weiteren Beitrag im Forum dazu zu schreiben. Ich habe meinen Rechner vor kurzem zurückgesetzt und erhalte beim installieren von LR6 nun die Fehlermeldung:

"Die Seriennummer xy wird bereits von der maximal zulässigen Anzahl von Computern verwendet. Sie müssen einen anderen Computer deaktivieren [...]."
Da mein alter Rechner aber platt ist, habe ich keine Möglichkeit mehr die Aktivierung zurückzusetzen.

Was ich versucht habe:

- Adobe Account Gründlich durchwühlt

- In diesem Thread hat @CMass Nutzern geholfen das Problem zu lösen. Ich habe eine PM geschrieben aber noch keine Antwort erhalten.
- Wenn man bei dem Chatbot nach einem Mitarbeiter fragt, kann man immerhin mal mit einem echten Menschen reden. Nach langem hin und her und auch der Nachfrage nach einem Manager, wird nur auf Webseiten verwiesen die nicht helfen, vorgeschalgen im Forum zu fragen oder gesagt das dabei nicht geholfen werden kann.

I have a paid for licence for Lightroom Version 6
Where can I download the software?

I really don't feel like paying agian for software I have already purchased 

Hi, I have a question. Always used my Adobe ligthroom 6 on my macbook with OS mojave. But since last week, it won't start anymore :-(. I didn't make changes to any maps etc. So, anyone any idea what could be the problem. Didn't back-up for a while (yes I know...) , so this feels really inconvenient.... Any thoughts that might bring it back to life?

Hi,

After buying a new computer, I've installed my version of Lightroom 6.12 again. When I try to open LR 6.12, LR says that Adobe Application Manager is needed. It can't be found or is damaged. I have to download a new version of Adobe Application Manager at http://www.adobe.com/go/applicationmanger_nl (al in Dutch, so I don't know if the translation is exactly right). 

When I go to that adress, I end up at https://www.adobe.com/nl/creativecloud/desktop-app.html. I have dowloaded and installed Creative Cloud. Unfortunatly is doesn't solve the problem. When I try to open LR, i get the same notification about Adobe Application Manager. I've also tried to open LR from within Creative Cloud, but the same notification again. 

Anyone knows how to solve this?? Al my photo's from many years are in LR 6.12 😞 Thanks in advance!