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Rikk Flohr-Retired
Adobe Employee
Feb 5, 2024 2:54 PM UTC
Answered

P: Information regarding Lightroom 6.x (Pre-LrClassic)

This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.

Status of software version

This includes questions regarding:

 

  • Downloading
  • Installing
  • Activation
  • Updating
  • General Operation

 

Any new threads created regarding these topics will be collected and merged into this thread.

 

dj_paige
dj_paigeCorrect answer
Legend
Feb 5, 2025 10:50 AM UTC

406 replies

Participating Frequently
Mar 31, 2025 5:28 PM UTC

Yester day i already opened a question - can't be found anymore:

Lightroom 6.14 starts only with limited features - loging in does not work. Features keep limited and login is requested again again (always succesful) until account is locked.

 

The suggestion from yesterday was to try offline install - switch off internet.

Tried to reinstall from Lightroom_6_LS11.exe with offline computer can get around login until installation is finished (key was provided). After pressing start application i get "login reuired" can only press cancel or retry. - no option for no internet only a link to http://www.adobe.com/go/getactivated_de is provided.

 

pressing retry gets me again to this point. cancel just ends the program.

 

So how to install Lightroom_6_LS11.exe ?

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dj_paige
Legend
Mar 31, 2025 6:53 PM UTC

As I have never used this method to install Lr 6, what I say next is a total guess, because I have never used this method and because my understanding of what you did is based upon the limited description you provide.

 

You said: "Tried to reinstall from Lightroom_6_LS11.exe with offline computer can get around login until installation is finished" but the instructions say "At the Serial Number Validation screen, click Having Trouble Connecting To The Internet." Seems to me what you are describing doesn't match the instructions. But maybe you did exactly what the instructions said, and I just don't see that in your description.

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Participating Frequently
Apr 1, 2025 7:50 AM UTC

At the beginning of installation i had 2 options. Test or i already bought and have a key. if i chose the latter i get a screen to enter the key - no connection needed at this point. installation continues and finishes.
At the end i can chose to start application. Now Adobe Application Manager steps in and wants me to login - without any offline option as described.

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Participating Frequently
Mar 30, 2025 4:13 PM UTC

Lately i've got a warning on start of lightroom 6.14 that i have only limited features and hav to check my account.

So id did check from within lightroom and of cause see my product:

So the feature are restricted but don't know why. Then i tried:

- log out and login again. but this did not help. only know check my account was greyed out in menu. Clicking "log out" - i was just given a new login screen (a qr and a link). i always loged in successfully. on a certain point my account was locked due to too many log in events.

 

- the i decided to uninstall light room and installed it again from "Lightroom_6_LS11.exe". Installation wen fine. i chose i bought it, needed to login again, gave my license key. But after installation "succesful" i wanted to start - agin login screen. Log in went fine but - noting happens, lightroom is not starting.

Tried it again: login again - no start until account is locked.

 

So how to start lightroom 6.14 - or get around the login.

 

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You cannot file a bug report for an old and unsupported version.]

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dj_paige
Legend
Mar 30, 2025 4:51 PM UTC
Participating Frequently
Mar 31, 2025 5:42 PM UTC

this is not working - i am not getting an option to start without internet. on starting lightroom (after succesful install) i get login required screen. my computer is offline - here i only can click retry or cancel. cancel just brings me one step back with only one option login.

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Participant
Mar 28, 2025 12:10 PM UTC

Tengo Lightroom 6 para Mac y lo he usado durante bastantes años.

Mi iMac tuvo un problema de software después de años de uso y tuve que restablecer el sistema en el servicio técnico oficial de Apple.

Al ir al ordenador de nuevo, no me deja reinstalar la versión 6, así que estoy gtrabajando con la versiòn 5, que es más lenta y no tiene algunas funciones interesantes de la versión 6,

El soporte técnico de Adobe me dice que está descatalogado y no pueden hacer nada al respecto. Me gustaría saber si alguien tiene una solución al problema. 

También por correo mcc.callero@gmail.com

Gracias.

 

-------------

 

thirst trapI have Lightroom 6 for Mac and have used it for quite a few years.
My iMac had a software problem after years of use and I had to reset the system at the official Apple service centre.
When I go to the computer again, it won't let me reinstall version 6, so I'm working with version 5, which is slower and doesn't have some interesting features of version 6,
Adobe support tells me it's discontinued and they can't do anything about it. I would like to know if anyone has a solution to the problem.
Also by mail mcc.callero@gmail.com
Thank you.

 

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dj_paige
Legend
Mar 28, 2025 12:48 PM UTC

You can download Lightroom 6.14. You can follow these instructions to install it (can't be installed the normal way). Newer vresions of the Mac OS will not allow you to install Lr 6 (someone else will have to provide details, I am not a Mac person).

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Participant
Mar 22, 2025 12:55 PM UTC

Bonjour, impossible depuis plusieurs jours de réinstaller Lightroom 6.0 (CD) après réinstallation de Windows 11 sur mon PC. Réponse invariable, quelle que soit la procédure utilisée : "Le programme dinstallation n'a pas pu s'initialiser.  TéléchargezAdobe SupportAdvisor. pour identifier le problème." (qui n'existe plus)

J’ai suivi la procédure proposée dans le forum : recours à Adobe creative cloud cleaner / Adobe creative cloud / Adobe application manager) et ai téléchargé une version (qui n'existe plus sur le site Adobe) via le lien fourni par le forum mais échec systématique.

Y a-t-il eu du nouveau côté blocages chez Adobe en 2025 ?

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Participant
Mar 16, 2025 8:36 PM UTC

Entschuldigt bitte, dass ich das Thema zum x-ten mal in einem Thread öffne aber der Adobe-Support sieht es als einzige Lösung des Problems einen weiteren Beitrag im Forum dazu zu schreiben. Ich habe meinen Rechner vor kurzem zurückgesetzt und erhalte beim installieren von LR6 nun die Fehlermeldung:

"Die Seriennummer xy wird bereits von der maximal zulässigen Anzahl von Computern verwendet. Sie müssen einen anderen Computer deaktivieren [...]."
Da mein alter Rechner aber platt ist, habe ich keine Möglichkeit mehr die Aktivierung zurückzusetzen.

 

Was ich versucht habe:

- Adobe Account Gründlich durchwühlt

- In diesem Thread hat @CMass Nutzern geholfen das Problem zu lösen. Ich habe eine PM geschrieben aber noch keine Antwort erhalten.
- Wenn man bei dem Chatbot nach einem Mitarbeiter fragt, kann man immerhin mal mit einem echten Menschen reden. Nach langem hin und her und auch der Nachfrage nach einem Manager, wird nur auf Webseiten verwiesen die nicht helfen, vorgeschalgen im Forum zu fragen oder gesagt das dabei nicht geholfen werden kann.

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dj_paige
Legend
Mar 16, 2025 8:41 PM UTC

Adobe does not provide technical support for any issues regarding Lr 6.

 

To install Lr 6, use the offline activation method. https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-sign-in-required/m-p/14822708#M376764

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Participant
Mar 16, 2025 12:21 PM UTC

I have a paid for licence for Lightroom Version 6
Where can I download the software?

I really don't feel like paying agian for software I have already purchased 

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ingridd171717
Participant
Mar 12, 2025 4:48 PM UTC

Hi, I have a question. Always used my Adobe ligthroom 6 on my macbook with OS mojave. But since last week, it won't start anymore :-(. I didn't make changes to any maps etc. So, anyone any idea what could be the problem. Didn't back-up for a while (yes I know...) , so this feels really inconvenient.... Any thoughts that might bring it back to life?

 

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Participant
Feb 28, 2025 2:53 PM UTC

Hi,

 

After buying a new computer, I've installed my version of Lightroom 6.12 again. When I try to open LR 6.12, LR says that Adobe Application Manager is needed. It can't be found or is damaged. I have to download a new version of Adobe Application Manager at http://www.adobe.com/go/applicationmanger_nl (al in Dutch, so I don't know if the translation is exactly right). 

When I go to that adress, I end up at https://www.adobe.com/nl/creativecloud/desktop-app.html. I have dowloaded and installed Creative Cloud. Unfortunatly is doesn't solve the problem. When I try to open LR, i get the same notification about Adobe Application Manager. I've also tried to open LR from within Creative Cloud, but the same notification again. 


Anyone knows how to solve this?? Al my photo's from many years are in LR 6.12 😞 Thanks in advance!

 

 

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Rob_Cullen
Community Expert
Community Expert
Feb 28, 2025 11:53 PM UTC

Lightroom (Legacy v6.14) does not work if you have the Creative Cloud Desktop App installed. The desktop App converts Lr6 to Lr CC1025 which requires a paid subscription.

I can only suggest the following- (Modified from the post by @AxelMatt  earlier in this forum thread)

 

This is now the only way known to install, activate and use Lr6.14

 

On a new computer system, ideally a subscription to the latest version (14.2) is the best option with Lightroom-Classic (as it is now called) available in a Lightroom Plan.

@ BUY PHOTOGRAPHY PLANS

 

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Community Expert
Mar 1, 2025 9:59 AM UTC

@Rob_Cullen  Thanks. 

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
jamesl46055539
Participating Frequently
Feb 23, 2025 1:30 AM UTC

I bought a Lightroom 6.0 pertetual license for Mac and PC (using on Mac OS 10.10.5) years ago for $149. Updated it to 6.14. Use it occasionally, and it has more than enough feature for me. Had to re-install OS and re-installed 6.0 from orginal installer file, but I can't find the 6.14 update files I used, and need it to read ACR images from RX100m4. Does anyone still have the 6.14 update file? So hard to find. Adobe says they don't have a link for it anymore, and suggested I ask here. None of the links in existing posts work anymore. I figure I'll have to get it from someone willing to put it a shared drive for me. Would be very grateful if anyone out there could be bothered to do that. Thanks! James

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Community Expert
Feb 23, 2025 2:21 AM UTC

My suggestion is to take advantage of the (free) Adobe DNG Converter program.  It will quickly convert your Sony files to Adobe DNG files that can be used in Lightroom 6.   All support for Lightroom 6.xx has been discontinued.   Be careful if you find someone offering it to you.  

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jamesl46055539
Participating Frequently
Feb 23, 2025 4:15 PM UTC

Thanks Bill. It did occur to me that might be a safer way to go, due to theoretical risk of the instalation process of 6.14 on top of 6.0 and possible activation call to a non-existant activation server (though my current understanding is that with a serial number I probably won't need to log-in and activate..?)

 

I'm trying to figure out which version of DNG converter is best. I read that RX100m4 needs DNG 9.1.1 and above. I also read that DNG 9.6.1 is the last version compatible with CS6. And someone said that the last version compatible with Mac OS 10.10.5 is DNG 13.4. So I guess that means I should find DNG 9.6.1. Can anyone confirm or provide link?

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howmanypigginnamesdoitry
Inspiring
Feb 5, 2025 9:59 AM UTC

I have Lightroom 6.14 on a hard drive, which I am moving into a brand new computer. My question is will it need to be deactivated on the old one, and reactivated on the new one? 
If it does need de/reactivated how do I go about that please?

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dj_paige
dj_paigeCorrect answer
Legend
Feb 5, 2025 10:50 AM UTC
howmanypigginnamesdoitry
Inspiring
Feb 5, 2025 11:50 AM UTC

The only part I don't understand is the folder hierarchy. Both examples are the same to me. However I won't worry about that as I do have a hierarchy of folders anyway within a single folder that holds everything. 
I am imaging my drives so if the worst happens I can go back to the old machine and start from scratch. 
Seems like a ton of info, I don't think I'll fail with all that at hand, thank you kindly for helping out. 

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