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Question

P: Print - Printer options - Colour Matching is not sticky

Forum|Forum|1 year ago
August 18, 2024
34 replies
4207 views

Since I updated to MacOS 14.6, printing from Lr Classic to my Epson SCP800 has beeen a nightmare. The printer driver seems to have become completely unreliable.

1. When I select a profile in Lr, the printer driver has color matching set to Epson Color Controls, and not (as it should) to Color Sync. Sometimes the driver opens with Color Sync correctly set, but then changing any other setting (eg, paper type) causes it to revert to Epson Color Controls.

2. When I make changes to the print settings (eg, changing paper type) and save a preset, the change is not present in the preset. This problem does NOT seem to occur when using the print driver from Apple Preview.

I have

-- reinstalled the Epson drivers

-- deleted and readded my printer

-- deleted my Lr preferences (but I'm confused about this because moving the com.adobe.LightroomClassicCC7.plist file out of ~/Library/Preferences doesn't seem to change anything in my Lr setup, even if I restart my machine to clear caches--and no, I don't have "store preferences with catalog" set).

My current workaround is to

-- set Printer Manages Colors in Lr

-- set the paper ICC profile in the driver using Color Sync manually

-- reset the paper type every time I print, since the preset can't seem to save it

It seems unlikely that I'm the only person experiencing these problems but I'm surprised to see nobody else mention them. Any advice would be very welcome.

[moved from bugs to discussions according to the community rules - Mod.]

macOS

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DanielBostonAuthor

Known Participant

Another observation that suggests there's some very screwed up code running here. The behavior I observed above (in which checking color matching and print setting shows different values depending on which you check first) only occurs if after you check the value you click "cancel". If you click "ok", the values seem to be stable. This is bizarre, because it should of course make no difference if you haven't changed the setting.

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DanielBostonAuthor

Known Participant

After some experimentation, I seem to have found a reasonable workaround:

1. Create and change presets only in Apple Preview, even if you use them in Lr.

2. When you examine a print driver setting in Lr, always click OK and not Cancel if you don't want to change it.

3. Never click on the Color Matching dialog: that will switch away from ColorSync. To check color matching settings, use Printer Settings | Advanced Color Management instead.

I now suspect that my problem wasn't the MacOS update and that I just checked Color Matching and hadn't done so for a while. And then I reinstalled the Epson driver, and Lr won't let you create presets, so that led to all these problems.

Hopefully Adobe will fix this mess soon.

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DanielBostonAuthor

Known Participant

Lightroom Classic Version: 13.5

OS Version Number: Sonoma 14.6.1

Steps to reproduce:

1. Select an image in Library module

2. Press Cmd-P to open Print module

3. Choose a profile under Color Management

4. Click on Printer and select a printer (in my case, Epson SCP800)

5. Click Printer Options | Color Matching: shows Color Sync

6. Press Cancel

7. Click Printer Options | Color Matching again: shows Epson Color Controls

These instabilities do not appear to happen when the driver is used in Apple Preview.

This is just one example of a host of apparent bugs; see my earlier post that was moved by the moderator to discussion:

https://community.adobe.com/t5/lightroom-classic-discussions/epson-print-driver-stopped-working-from-lr-since-sonoma-14-6/m-p/14807267#M375736

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DanielBostonAuthor

Known Participant

Seems like this is issue has come up multiple times before and it seems not have been resolved. See for example

https://community.adobe.com/t5/lightroom-classic-discussions/macos-ventura-lightroom-classic-printing-is-broken/m-p/14002475#M332013

A common observation is that the printer driver behaves badly only when used in Lightroom; the problems don't arise in Apple Preview, eg.

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DanielBostonAuthor

Known Participant

Following up my previous message: it's even worse than that. I've just confirmed the following behavior. I'm in a state in which if I open the printer driver to print and click on color matching and print settings, and make no changes, then the results that I get depend on which order I select the two in. If I select color matching first, it's set to Color Sync and the paper type is set (incorrectly) to glossy; if I select print settings first, the paper type is set (correctly) to matte, but then color matching is set to Epson Color Controls.

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