P:(Windows Only): Select Subject or Select Sky: Error message "Something went wrong"

Lightroom 11.3.1 on Windows 10, as the title says, reproducable crash on Select Sky, no matter how I configure GPU (on or off). Based on the articles here, I tried to update the GPU driver and all the things, but the result is the same. I sent some crash reports, but I wonder if Adobe needs any more help to debug the issue?

Thanks,

Jiri

Hola, buenas tardes, no me esta funcionando en lightrom la seleccion de sujeto, se queda pensando y luego sale un cartel que dice, algo anda mal..

tengo un problema con lightroom manejo de mascara sujero o cielo, al aplicar la opcion sobre una foto, no lo hace saca el siguiente

When trying to use the select subject or select sky masking tool i get an error message that says something went wrong there was an unexpected error and your request could not be completed. i have updated graphics drivers and still happens.

Lightroom Classic version: 11.3 [ 202204051513-7a25c809 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19044
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.5GHz
SqLite Version: 3.36.0
Built-in memory: 3503.7 MB
Real memory available to Lightroom: 3503.7 MB
Real memory used by Lightroom: 1144.4 MB (32.6%)
Virtual memory used by Lightroom: 2235.4 MB
GDI objects count: 659
USER objects count: 2106
Process handles count: 2916
Memory cache size: 214.4MB
Internal Camera Raw version: 14.3 [ 1072 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 612MB / 1751MB (34%)
Camera Raw real memory: 659MB / 3503MB (18%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1366x768
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: Yes

Graphics Processor Info:
DirectX: AMD Radeon(TM) Vega 3 Graphics (30.0.15002.1004)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\WHOLEWORDMAKERS\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\WHOLEWORDMAKERS\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002
Device : 15d8
Subsystem : 8706103c
Revision : c4
Video Memory : 498
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speaker (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x38
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon(TM) Vega 3 Graphics
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.14800 Compatibility Profile Context 22.3.1 30.0.15002.1004
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_half_float GL_AMD_gpu_shader_half_float_fetch GL_AMD_gpu_shader_int16 GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_occlusion_query_event GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_sparse_texture_pool GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index 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Everytime I try to use Select Subject, lightroom crashes, then I have to ctrl alt delete and end lightroom task.

It's been like this since windows updated, if I am correct. I have tried the community and google, but nothing helps.

Thanks

Lightroom V11.2

Windows 10 Pro

Intel(R) Xeon(R) CPU E31230 @ 3.20GHz 3.20 GHz

16GB ram

Downloaded 202 masking LRC upgrade to laptop.  Masking does not work.  Uninstalled and reinstalled LRC but do not solve the problem.  Masking feature works fine on my main desktop computer.  What is wrong?

thank you for your assistance

Sharon

Lightroom team. Please.

You already know that with drivers updated, the problem persists.

Please stop putting the work on end users (and paid suscribers), asking them to play with their drivers, and start to rethinlk about your control quality.

I have an ADM 5600XT, more than enough for this usage I think, of course, drivers are up to date. And RANDOMLY I have to face this unknown error. So please, do your work and fix this.

Working in a software company, I have never seen this kind of behavior, ignoring real customer issues so much time.

This is just unacceptable.

Regards,

Same thing with me. I have the latest graphics driver availabale for my laptop. 

Strangely, the select sky or subject works fine in Photoshop but not in LR, so what has Adobe done differently in these two applications?