Pending sync files

Question

(Not sure if this is a "discussion" or "Bug") [Moderator: Discussion is correct - a bug can only be filed against the current shipping version]
 
For sometime I have had 29 pending sync files "stuck". Any new files I sync are handled fine, but these 29 stay as pending. See attached screen grab
 
I would prefer to solve this before updating to ver 13.3
 
Is there a way to get rid of the pendiing sync files. I have no idea which ones they are. I would be quite happy to just delete the files if I knew which ones they were.
 
running ver 13.2 on a windows PC
 
Thanks

johnrellis · Accepted Answer

You could try #2 first -- it's safe. You can figure out which files are stuck syncing by going to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel.

johnrellis · Answer

You'll definitely want to resolve the issue before upgrading to LR 13.3, and if sync is important to you, you might consider deferring until LR 13.4 -- the new sync engine in LR 13.3 has bugs and is causing lots of people problems.

In LR 13.2, go to Preferences > Lightroom Sync, and the stuck files will usually be listed in the Sync Activity panel. At that point, a couple of alternatives:

1. You can remove those files from All Synced Photographs, which will remove them from LR Cloud but not LR Classic.

2. In Preferences > Lightroom Sync, hold down Alt and click the Rebuild Sync Data button that magically appears.

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