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Known Participant
January 31, 2024
Question

Photo does not show in Photoshop

  • January 31, 2024
  • 3 replies
  • 491 views

Since the latest upgrade I cannot edit photos from Lightroom in Photoshop anymore. The photo does not show in Photoshop.  How do I solve this issue ? Thanks for your help.

This topic has been closed for replies.

3 replies

GoldingD
Legend
February 1, 2024

One thing to try, although this is normally when PS does not appear as an external editor. Is to use the Adobe Creative Cloud Desktop App to uninstall PS, then the computer, then reinstall PS. In hard cases members are advised to uninstall both PS and LrC, then install first PS, then LrC (the install order in the fix is important)

 

 

Known Participant
February 2, 2024
Thank you for your advice. I will do this during the weekend.
Regards, Ann
Known Participant
February 5, 2024

I re-installed both Photoshop 2024 and Lightroom Classic latest version, editing in Photoshop works again. However, there are still zones in this menu which I could use before the update and not anymore now, even not after re-installing both PS and LR. See print screen attached. Maybe they are not activated anymore in the  new version of LR.

GoldingD
Legend
January 31, 2024

You marked one of your replies as correct. Did you solve your issue?

Known Participant
February 1, 2024

No, I ticked the box by accident. Nothing has been solved. Apologies.

GoldingD
Legend
February 1, 2024

You might want to uncheck that. Many members looking to help may not be looking at solved discussions.

 

GoldingD
Legend
January 31, 2024
  1. What is your LrC version? The number? Is it v 13.1?
  2. What is your PS version?
  3. What is your MACOS version number?
  4. Does this fail for all images?
  5. Is that one image listed in LrC as missing?
  6. Please share a screenshot form LrC  /preferences/external editing/

 

Known Participant
January 31, 2024
LRC = version 13.1; PS 2024; MacOS Ventura 13.5.2

LRC preferences/external editing see screen shot below.

Kind regards

Ann