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Participant
April 22, 2024
Question

Photo not displayed correctly in develop mode (scaled and shifted overlaying parts of app)

  • April 22, 2024
  • 1 reply
  • 108 views

Hi

 

In develop mode, photos are displayed not in the actual photo pane, but scaled and shifted to the side, overlaying part of the rest of the app.

 

Version of the app: Lightroom Classic 13.2 Release
Platform and OS version: Windows 11 Pro Version 10.0.22631 Build 22631

Basic steps to reproduce the problem: Open Lightroom Classic -> switch to develop Mode
Expected result and actual result:

  • Expected: Photos are displayed correclty in the photo pane
  • Actual: Photos are displayed in the wrong position (see screenshot)

 

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
Community Expert
April 22, 2024

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI