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james_8471
Participant
March 8, 2026
Question

Photos fail to upload to Blurb without random horizontal blue lines

  • March 8, 2026
  • 2 replies
  • 54 views

When I upload to Blurb from LRc 15.2, random photos will have horizontal blue-green lines running through them...if I upload again, different photos will have the lines...I’ve checked my fonts and padding (none) and can’t fine any apparent issues with any photos...how can I fix this?

    2 replies

    Rob_Cullen
    Community Expert
    Community Expert
    March 9, 2026

    I will have to defer to the experts to suggest answers for transmission problems, but  you will find these (different problem) suggestions from ​@johnrellis (Legend) that might be helpful at- 

    “Try these troubleshooting steps:

    - Don't use a VPN to connect to the Internet.
    - Temporarily disable all the firewall/anti-virus/security services on your computer, including Microsoft Defender. If that solves the problem, then add a specific exclusion for LR to the services' rules.
    - Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block some of LR's requests, especially in authoritarian countries like China.”

    I hope you find an answer to continue with your books.

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    james_8471
    Participant
    March 10, 2026

    thanks for the follow-up, Rob….I was finally able to upload the PDF when I switched from Safari to Chrome...not sure why Safari won’t work for me, but at least I have a solution.  Still can’t upload directly from LRc, but that’s apparently a different problem.

    Rob_Cullen
    Community Expert
    Community Expert
    March 9, 2026

    I don’t have an answer, but-   When LrC sends a book to Blurb, it is generating a PDF which you don't normally see. So export your book as a PDF to a local folder and review those pages to see if the errors are occurring in your system (and I recommend this for any book).

    If your PDF versions look OK then your problem is most likely occurring in the file transmission stage (WiFi?), or at Blurb’s end. 

    You might investigate sending a PDF to Blurb instead of the LrC upload, if the problem persists.

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    james_8471
    Participant
    March 9, 2026

    Thanks, Rob. I’ve been thinking it’s related to my WiFi or internet connection….I have generated a PDF and it appears to be fine...when I try to upload that to Blurb it hangs up about halfway through...I’m at a loss to know what to fix here….