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Participant
February 4, 2020
Answered

Photos/folders suddenly gone. No question Mark. Not qrey. Just gone. Help!

  • February 4, 2020
  • 1 reply
  • 459 views

Can anyone please help with this. It was late and I was on my phone. I may have been closing Lightroom down. A message popped up, one I've not seen in my years using Lightroom, to say my external hard drive was almost full and to make space. This isn't true for starters. It's very large and half empty. Prior to this I'd used an plug in usb DVD drive, which had made things a bit glitchy on my laptop. I feel like it's connected. I closed message down and when I look at my Lightroom now all my images and folders are gone. No previous folders. Nothing in 'all photos' section. My hardrive wasn't listed in the dropdown on the left. So I pulled it up, but the folders aren't there. No grey folders. No question marks as mentioned in other posts. The Lightroom folder is still there in my hardrive however. I can't access it. Via lightroom. I may have pulled out my hard Drive in my panic with the message. I think this is all the facts. If anyone can help I'd be so happy!

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Correct answer dj_paige

Using your operating system's search feature, search for all files whose name ends with .LRCAT (might be lower case). Each one you find, double-click on it to open it in Lightroom, until you find the catalog that shows the photos you are looking for.

1 reply

dj_paige
Legend
February 4, 2020

You ahve accidentally opened an empty or brand new catalog file.


Go to File->Open Recent and try opening each catalog shown there until you find the one that shows the desired photos.

Participant
February 4, 2020

Hi Dj_Paige, thanks so much for giving me a hand. Tried your suggestion but found this and it doesn't do anything when I click on it. File> Open Recent> Lightroom 5 Catalogue.lrcat (unresponsive plus not sure this is what I'm meant to find?) - ignore the images behind - this is work I've imported after the disappearing incident last night.

dj_paige
dj_paigeCorrect answer
Legend
February 4, 2020

Using your operating system's search feature, search for all files whose name ends with .LRCAT (might be lower case). Each one you find, double-click on it to open it in Lightroom, until you find the catalog that shows the photos you are looking for.