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k ah79408353
k ah79408353
Participant
July 14, 2017
Answered

Photos will not import

  • July 14, 2017
  • 1 reply
  • 945 views

Suddenly (like yesterday) I am unable to import photos into LR 5.7.1 on my MAC Pro with OS 10.11.6. I use my card reader to import my Canon raw files into a Pictures folder on an external drive with a folder named by date and subfolder by event. I copy to this drive while converting to DNG and importing into LR. Yesterday the photos copied to the drive but did not convert and did not import. No thumbnails were generated for me to choose the photos to import. Also the import and check all buttons were grayed out. I tried to add the photos to my catalogue while keeping them in place and the same thing happened.

I am stuck. In looking through the web there is mention of read & write privileges for the destination and source folders has been mentioned often.  My folders have the proper privileges. Older photos from previous imports are still in the library, I just can't add any new ones. I took the easy (expensive) way out and purchased a version 6 of LR thinking that somehow my older version was buggy and I didn't have the time to trouble shoot it. I have some photos to edit and export for a project and didn't want to waste the time. Version 6.0 is no different. I even tried completely rebuilding a new catalogue for my library from my already downloaded photos... same issue. Anybody know of a next step?

    This topic has been closed for replies.
    Correct answer dj_paige

    On different attempts I have tried those suggestions. No thumbnails appear, and the import button in the bottom right remains grayed out.

    The photos are not importing because of possible duplicates. In the library module neither the directory or the images appear.

    Thanks for your suggestions; keep them coming


    Try this:

    Click on COPY, then make sure the Destination Panel on the right is present and expanded and has a valid folder selected. If it is not shown, then right-click on File Handling and select Destination from the dropdown menu that appears

    1 reply

    JP Hess
    JP Hess
    Inspiring
    July 14, 2017

    So were the images that you copied to the drive yesterday copied to the 2017 folder and not into a subfolder within that folder?

    k ah79408353
    k ah79408353Author
    Participant
    July 14, 2017

    Two sub folders exist under the 2017 folder. The sub folders contain the images.

    JP Hess
    JP Hess
    Inspiring
    July 14, 2017

    The reason I ask is because you have the 2017 folder highlighted in your screenshot. What is it that you are trying to illustrate? Are there supposed to be images visible in the 2017 folder?

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