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E
edengarden
Participant
December 10, 2022
Question

Photoshop 2023 freezing when file sent from Lightroom Classic

  • December 10, 2022
  • 1 reply
  • 334 views

Today my raw files sent from lightroom classic (V24.0.1) will not open in photoshop 2023 (v 24.0.1). 

Photoshop gets to the opening screen and then freezes. Only way out is ctrl-Alt-Del through Windows Task Manager.

I have uninstalled and re-installed both programmes through Adobe Creative Cloud using the "keep" presets etc option.

Both programmes work as stand alone. Only started today and according to Creative Cloud have not been updated for a few weeks

This topic has been closed for replies.

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
December 10, 2022

When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, do not keep preferences (due to the crash; usually, you can keep them). 
2. Install Photoshop first, then Lightroom Classic. 
Better? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
E
edengardenAuthor
Participant
December 10, 2022

OK thanks for the suggestion. I will try that when I get home. Did do a re-install but chose to keep presets etc last time

E
edengardenAuthor
Participant
December 19, 2022

That seemed to do the trick - thank you.

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