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Participant
August 18, 2023
Question

Photoshop does not open when I want to edit a photo from ligthrom

  • August 18, 2023
  • 1 reply
  • 147 views

When I'm in Lrc and want to edit a photo, I press command+E and it opens PS but doesn't open the photo. With the old version it did. What's happening?

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1 reply

Community Expert
August 18, 2023

Unfortunately you don't wrote anything about the versions (Lightroom, Photoshop) that you use.

It seems that you don't have installed the latest LR update to version 12.5. This update contains several fixes also for this issue.

 

On the other hand I've heard also about this issue on MacOS systems. 

Please try this: Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please follow the steps below:

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

If this also doesn't help try to rollback to Photoshop 24.6

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
August 18, 2023

Sorry, Lrc version is 12.5 and PS 24.7, latest updates

Community Expert
August 18, 2023

Have you tried to reinstall Photoshop as I wrote in my former answer?

If no, please try it. If yes and it doesn't has help try to rollback to version 24.6

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI