Pink cast when printing from Lightroom Classic and Photoshop

Forum|Forum|3 years ago
January 27, 2023
3 replies
549 views

Hi!

My prints were shifted to brown colours, so I reinstalled printer drivers on Canon's recommendation. This fixed the problem in Capture One for example, but in Lightroom Classic and Photoshop, it shifted colours to pink.
I contacted Canon, Adobe and Apple, but none were able to help.

I calibrated the monitor, restarted the printer, and tried an older and newer version of macOS, Lightroom and Photoshop. Reinstalled the driver, reinstalled Lightroom/Photoshop, cleared the catches, and installed new macOS...nothing seems to work.

What is confusing is that when printing from Capture One, prints have perfect colours with the same settings (same ICC profile for the paper) and in Ligtroom&Photoshop it is all cast in pink (Red is shifted to pink, pink to purple and purple to blue)

I use Canon Image-Prograf 1000. and I use the same paper when doing these tests to have reliable results. But I did try other papers and they also turn out pink.

Pictures show an example of a good test print and the pink one, it is a bit hard to see on the image.

Hope someone has some idea of what is the problem! 🙂

macOS

This topic has been closed for replies.

L

Lili_zzAuthor

Participant

I managed to solve the problem partially. I can now print the correct colours from Lightroom, but still not from Photoshop.

Canon driver was automatically installed as Air-print for some reason, once I changed that, Lightroom started to print correctly. But Photoshop still does the same, everything in pink.

TheDigitalDog

Inspiring

You should always test output using good color reference images designed for that task. The color reference images RGB values are such that they are set for output and are editing and display agnostic. Test the output this way and examine for the same color issues so we know it's not your image-specific issues causing the problems:
http://www.digitaldog.net/files/2014PrinterTestFileFlat.tif.zip
This and other such documents can also be downloaded at http://www.digitaldog.net/

Start testing in Photoshop first. LR is easier after configuration of a custom print template, but that step is critical as it records every possible parameter for printing, including the driver. IF Photoshop prints OK, we can move onto LR, if it doesn't, we need to look into profiles and print settings there.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

L

Lili_zzAuthor

Participant

Thanks for the detailed info and links! 🙂
I have been using files similar to that, one with true colour and usually used to do these tests. I have used that same file previously and the colours were perfect when printed out both from PS & LR. However, now they are good only when printed from Capture One.

What should I check in profiles and print settings? It looks to me that my options became a bit more limited since I installed a new driver (not sure if it is connected to that or not). Please see the attachment.

GoldingD

Legend

In the LrC screenshot, at bottom right, the notice about printer setup color management, did you do that?

L

Lili_zzAuthor

Participant

Yes, I have seen that and I tried to google and ask Adobe about that, but I didn't find a way to remove it - correct it. But on several places, I found info that when choosing "Photoshop manages the colours" mac automatically disables any double colour management.
I got the same message when printing in Capture One and I get the correct colours printed from there.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded