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jean_8015
Participant
Apr 10, 2025 5:25 PM UTC
Question

Plantage répétitif

Ne fonctionne plus correctement, plante sans arret, importations tres longues, s'arrete à 15 photos (bibliotheque ne repond pas ) etc. Je voudrais donc réinstaller LR Classic  (je suis abonné ) 

Quid du catalogue ? J'ai téléchargé la dernière mise  à jour, vu toutes les autres causes de dysfonctionnement. Le contact d'aide d'Adobe est nul

4 replies

GoldingD
GoldingD
Legend
Apr 10, 2025 7:08 PM UTC

Create a new catalog, take some photos, import them into the new catalog, and experiment. Does the new catalog behave? Is the old catalog corrupt?

 

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jean_8015Author
Participant
Apr 10, 2025 7:15 PM UTC
I've done yet without success. It does not change anything

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Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-Retired
Apr 10, 2025 5:40 PM UTC

Please go to Help>System Info… and provide us with your software's installed version number. 



We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

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Rikk Flohr: Adobe Photography Org
    jean_8015Author
    Participant
    Apr 10, 2025 7:16 PM UTC
    My adress is jean-baret@hotmail.fr
    I don't understand all that you say
    I've paid one year when you changed the fee

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