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Participant
January 19, 2022
Question

Preset can not be selected

  • January 19, 2022
  • 2 replies
  • 144 views

Why I can't select the preset? I can only see the preset effect when I point mouse cursor on the left preset line, when I move mouse cursor away the preset effect is gone, I can't edit my photo, what's the problem?

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2 replies

johnrellis
Legend
January 19, 2022

Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

johnrellis
Legend
January 19, 2022

"I can only see the preset effect when I point mouse cursor on the left preset line, when I move mouse cursor away the preset effect is gone"

 

Are you actually clicking on the preset, or just hovering the mouse over it?

 

Do the menu command Help > System Info and copy/paste here the first ten lines so we can see exactly which versions you're running.

Participant
January 19, 2022

Yes, I actually clicking on the preset, but when I move the mouse away from the preset, the effect is gone. It's just happened yesterday.

 

Please see the first ten lines below:

 

Lightroom Classic version: 11.1 [ 202112022200-7fd1f998 ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 10
Version: 10.15.6 [19G2021]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.2GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB