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C
Cross Aerial Photography
Known Participant
October 21, 2017
Question

Preview Cache error keeps persisting

  • October 21, 2017
  • 1 reply
  • 1121 views

Hello everyone,

I have looked all over the forums and tried all the solutions but to no avail. The error is ""Lightroom encountered and error when reading from its preview cache and needs to quit"

I have deleted everything but it keeps on giving me this error.

This topic has been closed for replies.

1 reply

Per Berntsen
Community Expert
Per BerntsenCommunity Expert
Community Expert
October 21, 2017

So what happens after you have deleted the Previews.lrdata folder?

Does Lightroom work for a while, and then give the same error the next time you try to open it?

Or do you get the error immediately after deleting the Previews.lrdata folder?

If it works for a while, there could be something wrong with your hard drive, causing corruption of the previews.

If the error returns immediately, my guess is that you have several catalogs, and are deleting the previews for a different catalog than the one you're trying to open.

C
Cross Aerial PhotographyAuthor
Known Participant
October 22, 2017

I delete the ones I need to, then sometimes lightroom will work, sometimes I need to restart my PC to get it to work. But no matter what I do, it keeps happening.

Per Berntsen
Community Expert
Per BerntsenCommunity Expert
Community Expert
October 22, 2017

In that case, there is probably something wrong with your hard drive, and you should run a test/diagnostic program on it.

If you haven't already done so, you should immediately back up all important files on this drive.

You can also try moving the catalog to a different drive, and if this fixes the problem, it is a confirmation that your hard drive is failing.

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