Preview Unavailable for iPhone 7 DNG file

Forum|Forum|9 years ago
February 14, 2017
1 reply
1240 views

I've been shooting RAW with my new iPhone7 Plus. However, it is a pain in the butt to NOT be able to see the images in preview in Lightroom CC! I can see the image if I double click on it, but not in the multiple image screen for import. Is there a plugin or Camera Raw update that I'm missing?

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Correct answer 99jon

I changed to COPY and the previews are still "Preview unavailable for this file".

I’m not sure why. It may be easiest to select all and import the whole batch and wait for the Library previews to get generated. Then make your pics and rejects.

Akash Sharma

Legend

Hi Drathbun,

Please ensure that you are using the latest version of Lightroom CC. Also, does this only happens when you import a DNG image from iPhone?

Regards,

Akash

drathbunAuthor

Participant

Thanks Akash. Yes, I have the latest version of CC. The only device I have for DNG files is my iPhone 7 Plus. My Nikon D7100 shoots NEF.

I've attached two screenshots that show the preview for the DNG files in the multiple image view and what happens with I double click on one of the DNG files. I can see the images fine when I have them full screen, but not when they are in the multiple image view.