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A
arbor123
Known Participant
February 3, 2025
Question

Print Module only has PAGE SETUP button, which opens the (wrongh)Print Settings dialogue box.

  • February 3, 2025
  • 1 reply
  • 779 views

PC, LrC 14.1.1, Print Module, lower left corner:  I only have one button PAGE SETUP, and that opens up the (incorrect) Print Setup dialogue box.  On a MAC there are TWO buttons, one "PAGE SETUP" and one "PRINT SETTINGS"  I only have the one button, and it opend up the incorrect dialogue box, which is a probkem, because I want to make a custon paper size.  I have uninstalled/installed LrC.

1 reply

Conrad_C
Community Expert
Conrad_CCommunity Expert
Community Expert
February 3, 2025

Page Setup is a macOS button, in other words, what you see after you click that is supplied by the macOS printing system. If it looks wrong, what that usually means is the wrong or old version of the printer driver was installed.

 

In other words, what you see in the Page Setup and Print dialog boxes (not the Print module, the Print dialog box that appears after you click the Print button) is not controlled by Lightroom Classic or any application, but by macOS, and in some sub-panels, the options are supplied by the printer driver currently selected in macOS.

 

If advanced options are missing, on a Mac that can also be a symptom of the AirPrint version of a printer driver being installed instead of the full/professional version of the printer driver. If there’s a chance that’s the problem, you can solve it using the instructions in this Macworld article:

The trick to finding the right printer driver for your Mac

The AirPrint version is often automatically suggested by macOS, while the full version is what you download directly from the printer manufacturer’s web site and manually install.

 

In short, if you aren’t seeing the right settings in Page Setup or Print, do these troubleshooting steps:

  • Check that the intended printer name is selected. Do not use the “Any Printer” setting because that will probably not list any printer-specific settings. 
  • Check that the version of the printer driver is the full version, not the AirPrint version. 
  • Check that the version of the printer driver is up to date, and is compatible with the version of macOS you’re using. 

If you aren’t sure about the last two items there, just go to the printer manufacturer’s web site and download the compatible, full driver directly and install that. 

A
arbor123Author
Known Participant
February 3, 2025
Thanks for you suggestions, but this has nothing to do with a MAC.

What I am trying to do is create a custom paper size. When I click the PAGE SETUP in the Print Module (on my PC), I get the PRINT SETUP dialogue box which only shows my attached printers, but does NOT allow me to set a custom paper size, it only allows choice of paper sizes that are available from each printer. There is no way I can make my own paper size.

I mentioned the second button on the Mac only to indicate, indeed, there I get a proper dialogue box that DOES allow setting any size paper.

How can I set a custom paper size?

Thanks for your interest.

Lester
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