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carolynm18045944
carolynm18045944
Participant
April 25, 2018
Question

Printing Issues

  • April 25, 2018
  • 6 replies
  • 5031 views

I am having issues with extremely poor colour reproduction when printing from eithe Lightroom or Photoshop. Prints have poor contrast, colour casts and are very different to the colour on screen (I do use softproofing which looks great). My suspicion is this is to do with the way that ICC profiles are being handled by Lr/Ps but I cannot seem to rectify the issue. Photos print perfectly if I bring the photo into a PowerPoint document (for example) and print from there so definately an issue with Adobe software. Set up is as follows:

2017 iMac 27inch 5K 3.5Ghz, 32gb RAM, Fusion Drive, Radeon pro 575 graphics 4Gb

Current version of OS High Sierra

Screen calibrated

Adobe CC latest versions

Canon IP8750 printer with latest drivers

Print from lightroom / PS with software controlling colour, using paper specific ICC profiles

Printer directly connected via USB

I’m at my wits end with this. I have the same issue regardless of whether I use the above Mac, my previous iMac (2013 version) or my MacBook Pro laptop.

Any suggestions gratefully received.

Thanks

    This topic has been closed for replies.

    6 replies

    GoldingD
    GoldingD
    Legend
    January 15, 2019

    Also, complaints to Adobe at:Lightroom Classic CC | Photoshop Family Customer Community

    GoldingD
    GoldingD
    Legend
    January 15, 2019

    And for Canon

    https://www.colourphil.co.uk/printing-canon-mac.shtml

    GoldingD
    GoldingD
    Legend
    January 15, 2019

    And this one, but for Epson

    https://www.colourphil.co.uk/printing-epson-mac.shtml

    GoldingD
    GoldingD
    Legend
    January 15, 2019

    This might be a bit dated, but.....

    How to Use ICC Printer Color Profiles in Lightroom Epson printers Mac

    GoldingD
    GoldingD
    Legend
    January 15, 2019

    Oh, by the way, not familiar with your printer, but what about the black ink, just one cartridge? Alternate cartridge for photo black, etc?

    L
    lrl117
    Known Participant
    January 15, 2019

    I don’t think it is a printer issue. My printer uses different black ink for matte and glossy paper. I was using the correct ink for the paper as per the icc profile.

    L
    lrl117
    Known Participant
    December 28, 2018

    I am also having difficulty with Lightroom printing.  I am using LR Classic, version 8.1, and Mac Mojave 10.14.2.  I used to be able to print very reliably with my Epson 7890 printer and my profiled NEC monitor.  It seems that the latest updates from LR and perhaps Apple have really screwed this up.  I get a green caste on most of my prints now.

    I also found that Lightroom Classic loses the profile setting in the print module.  I found a tip which said that I should import my catalog to a new catalog.  Seemed crazy since I have 170,000 images in my catalog.  However I did it and the problem was solved.  Adobe, you must know about this issue.  Why are you so silent about it?????

    Today, I printed a test image, using LR and got the same green cast.  I fixed it using soft proofing from the new catalog that I created.  I tried to print again from LR and got a similar green cast.  I took the same image from LR with the corrections and printed it from Photoshop and it came out perfect.  What is going on?  Come on Adobe, we need some help and you are not providing the support that we should expect.

    L
    lrl117
    Known Participant
    January 14, 2019

    Still waiting for an answer from Adobe.  Considering that my post is now over two weeks old, what is the delay in getting a response.  Please respond so I can get back to being able to reliably print from Lightroom.  My photoshop prints are fine.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    January 15, 2019

    This forum is for Community users of Lightroom (just like you). We help with answers if we can. Rare that Adobe staff answer here.

    Perhaps others with an Epson 7890 printer have not yet seen your post.

    Ask again in a new forum thread, or also post at- Photoshop Lightroom Family

    Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
    JP Hess
    JP Hess
    Inspiring
    April 25, 2018

    If you have chosen to let the software manage the color, have you turned off color management in the printer driver? Double color management can cause the problem you are describing.

    carolynm18045944
    carolynm18045944Author
    Participant
    April 25, 2018

    Yes, colour management is greyed out in the driver and not selectable. Having said that I was selecting the media type on the printer driver as well and tried deselecting this option. It had a massive impact on the colour etc but its still not right. I really do suspect some kind of double application of the profiles but can‘t see how this is happening.

    JP Hess
    JP Hess
    Inspiring
    April 25, 2018

    I use a Canon Pixma Pro-100. You should choose the media or paper type in the printer driver, but you should also disable color management in the driver if you are going to let Lightroom and Photoshop manage the color. Then choose the specific paper profile in either Lightroom or Photoshop, whichever one you are printing from.

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