Skip to main content
Participant
August 31, 2023
Question

Problem accessing Adobe applications

  • August 31, 2023
  • 1 reply
  • 68 views

Today I try to work with lightroom and it gives me the message that it is not available in my design, click to buy. The same thing happens with photoshop.On 2/8/23 I have paid my monthly subscription of 12.39 €, so what is happening;

Thanks in advance

This topic has been closed for replies.

1 reply

Community Expert
August 31, 2023

Logout and relogin in Lightroom. If this doesn't help try the same in the CCDesktop Client.

You can also check here: Purchased Creative Cloud apps appear as trial versions (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI