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Participant
February 24, 2024
Question

Problem after updating LR to 13.2

  • February 24, 2024
  • 3 replies
  • 255 views

Hello, today I updated LR to 13.2, after that I can't import photos, do you know anything about it?
The situation is as follows:
After enabling Import from card, the files are copied to the designated folder in Windows 11, in Explorer you can see these files in the created folder, but Light Room claims that the folder does not contain any photos.

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3 replies

KR Seals
Community Expert
Community Expert
February 25, 2024

What type of files did you import? From what camera?

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Participant
February 25, 2024

Its Nikon Z5 files Nef and during downloading it is converting to DNG, and till now I used to do it always this way. 

GoldingD
Legend
February 24, 2024

When you were in LrC, in the Import screen:

 

  • Did you select Devices or Files?
  • Did you select Copy as DNG, Copy, or Add (if not a card)
  • After clicking on Import, did the screen change to the Library Module
  • Did the process bar move
  • And did images start showing up in Current Import

 

 

Participant
February 25, 2024
  • After clicking on Import, did the screen change to the Library Module - yes
  •  the process bar doesnt move
  • And images doesent start showing up in Current Import
kglad
Community Expert
Community Expert
February 24, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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