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Participant
October 11, 2018
Answered

Problem seeing Import panel with upgrade to OS Mojave

  • October 11, 2018
  • 1 reply
  • 349 views

Ever since I updated to Mojave when I try to import new images the import page stays behind the main Lightroom page side panels so it is impossible to import.  I have to close all of the side and bottom panels before starting an import so that the import options are visible.  Anyone else having this issue? 

    This topic has been closed for replies.
    Correct answer JohanElzenga

    Drop out of Full Screen mode and see if that solves the problem.

    1 reply

    Akash Sharma
    Legend
    October 11, 2018

    Hi rob10028,

    Sorry to hear about this. Could you please share a screenshot of what the import panel looks like at your end so we may try reproducing the issue?

    Also, which exact version of Lightroom are you using?

    Here's a list of known issues with Lightroom running on Mac OS Mojave: Known issues - Running Lightroom Classic and Lightroom CC on macOS 10.14 Mojave

    Thanks,

    Akash

    rob10028Author
    Participant
    October 11, 2018

    Hi Akash,

      I am using LR Classic Cc 7.5 and camera raw 10.5

    As you can see, the import panel comes u behind the side panels and the ability to collapse side panels is gone.  I've had to close LR, reopen it, collapse the side panels and then insert the card prompting an import.  I never had this issue  before upgrading to Mojave a  few days ago.

    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    October 11, 2018

    Drop out of Full Screen mode and see if that solves the problem.

    -- Johan W. Elzenga