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michaelr78150256
Participant
June 2, 2019
Question

Problem syncing with current catalog

  • June 2, 2019
  • 1 reply
  • 2700 views

Hi

Having run into an error with my current version of my catalog in Lightroom Classic CC, I restored to yesterday's backup.  However, when I try to sync with Lightroom CC I get an error message stating 'Problem syncing with current catalog.  This apppears to be a duplicate or automatically created backup of your catalog. As it may not be current, sync has been disabled for this catalog.  To make this your sync catalog, please relaunch Lightroom and enable sync.'

The statement is correct, it's a backup copy, but it is now my current one, so I need to 'force' a sync with CC.  Upon relaunch, as suggested, I just go round the same problem. So the server won't accept that the version I'm using is the one I want to use.

Thanks in advance of some sane advice

Michael

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    June 3, 2019

    Hi Micheal,

    That isn't a great user experience as you're getting an error message " Problem syncing with current catalog" while trying to sync images from Lightroom Classic , we're sorry to hear about this. Let us help make it right.

    Could you please try the steps below:

    1) Close Lightroom

    On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

    On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata​

    OR Select the option: Classic -> Preferences -> Lightroom Sync -> Press alt/option -> Click on Rebuild Sync data.

    2) Delete the above folder Sync.lrdata

    3) Restart Lightroom and resume sync

    See Lightroom Classic: "Problem Syncing With Current Catalog" EVERY TIME (Lightroom Classic CC Bug) | Photoshop Family Custo… ​for reference.

    Let us know how it goes.

    Thanks,

    Akash

    Langgang
    Langgang
    Participant
    July 26, 2020

    For me there was no Sync.lrdata folder!!

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 26, 2020

    The location has been changed recently. It is now in your catalog folder.

    -- Johan W. Elzenga
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