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drogdie
Participant
November 21, 2016
Answered

Problem with downloading Lightroom via CD

  • November 21, 2016
  • 2 replies
  • 314 views

Today I've bought Adobe Photoshop Lightroom 6 for my Windows PC. The local store https://www.digitec.ch/de/Information/ContactInformation had only CD's left, so i took a via CD download version. And this appeared http://www.youscreen.de/axowsapwn71.jpg .

I don't really know where the problem comes from, if it's the store's or adobe's problem or even mine. I have this DVD-reader Samsung SE-208GB Slim (DVD) - Externes optisches Laufwerk - digitec Thanks for your help

    This topic has been closed for replies.
    Correct answer 99jon

    Try the Adobe download from the link below – Windows installer 744mb

    https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

    If the installation is successful you can validate the product with the serial number from your purchase.

    Then update by downloading the LR6.7 file.

    2 replies

    drogdie
    drogdieAuthor
    Participant
    November 21, 2016

    It worked! Thanks very much.

    Should I report the issue to my store?

    99jon
    Legend
    November 21, 2016

    Yes it may help them to improve the delivery in future.

    99jon
    99jonCorrect answer
    Legend
    November 21, 2016

    Try the Adobe download from the link below – Windows installer 744mb

    https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

    If the installation is successful you can validate the product with the serial number from your purchase.

    Then update by downloading the LR6.7 file.