Problem with importing to Synology Nas - Files get damaged

Forum|Forum|5 years ago
February 16, 2021
4 replies
2404 views

Good day,

Since a couple of weeks I get some problems when importing my photos to my Synology NAS (DS1618+).

I am using a Macbook

In the beginning it goes well. All the photos are ok, but then when its starts to convert to DNG, then the files show purple lines and seems they are damaged.

The strange thing is that it doens't happen when I import it to my local drive and then copy to the NAS.

I have tried different things.

- Re-install lightroom

- Restart my NAS

- I even ordered a new hard drive (will be delivered today, but not sure if this is the sollution)

This topic has been closed for replies.

J

Jao vdL

Community Expert

Tried converting a few raw files on my synology NAS to dng and no corruption happens. Haven't tried it on import yet (I always import to internal drive first and only move over files to the NAS after a few months). I also never convert to dng as I don't think there is a sufficient reason to for me but I'll try to import to the NAS and convert to DNG upon import next.

J

jasperg92836159Author

Participating Frequently

I just turned off the SMB and only turned on AFP on the NAS settings. I am running now a test import to find out if there is any improvement.

J

Jao vdL

Community Expert

What operating system version are you running? Are you connecting over AFP or SMB? How is your network laid out (all wired or a wireless step in between)? I have a synology NAS where I store the bulk of my images and haven't experienced any corruption but there are reports in many places on Mac OS X corrupting files on NAS accessed over SMB. Big Sur now defaults to SMB connections which is good for speed but Apple's implementation is notoriously flaky.

J

jasperg92836159Author

Participating Frequently

My Macbook operating system is:
mac OS Big Sur version 11.3

My network is layed out by cable (Cat 6A) to a switch and from there to all the other devices.

It is all cabled.

J

jasperg92836159Author

Participating Frequently

I have tried many things now without a succes.

Also contacted Synology and they have run some analyses and their conclusion was that this must be an issue with the software of Adobe (Lightroom classic).

Is there a way to report this to the engineering team?

dj_paige

Legend

Lightroom Classic does not insert purple lines into photos. Simply not a feature of the program.

In fact, Lightroom Classic never changes the image portion of your original files. That's NEVER, a very strong word, because the designers of Lightroom Classic had it as a design feature not to write to the image portion of your original files.

In addition, all file move and copy functions are handled via calls to the computer's operating system, so although you may think Lightroom Classic is moving or copying the files, it is really your operating system's functions doing the work.

So, Lightroom Classic is not doing this. Purple lines are always hardware malfunction somewhere.