Skip to main content
sarv14
sarv14
Participating Frequently
February 17, 2023
Question

Problem with labels

  • February 17, 2023
  • 1 reply
  • 557 views

I've started reporting an issue after upgrading to Lightroom Classic 12.2. I browse my images - when I'm in "Develop" mode - using the "attribute filter", as I usually give them one specific color label: as soon as I change it, the selected image disappears (that's correct), but there's no way to see the next one (I only have a grey screen as no images were selected). I have to move through the following image and then come back to see it.

Does anyone reported the same?

Thanks.

This topic has been closed for replies.

1 reply

johnrellis
johnrellis
Genius
February 19, 2023

To test my understanding of what's happening:

 

1. You have many photos with the Red label (say).

 

2. Using the Attribute filter in the Library Filter bar, you filter for Red-labeled photos.

 

3. You select the first one (and just the first one) and go to Develop.

 

4. While in Develop, you do the menu command Photo > Set Color Label > None.

 

5. Instead of seeing the next photo with a Red label, you see a blank grey Develop window.

 

If my understanding is correct, then you could try these two steps:

 

a. Restart your computer.

 

b. If that doesn't help, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

sarv14
sarv14Author
Participating Frequently
February 19, 2023

Your understanding is correct, that's exactly what happens 6-7 times out of 10. Unluckily, I've tried to reset preferences but nothing changed.

johnrellis
johnrellis
Genius
February 19, 2023

Hmm, a couple next steps:

 

1. Do the menu command Help > System Info and copy the entire results here.

 

2. Make a full-resolution screen recording of the entire LR window showing the bad behavior for several photos. You can attach the recording here or, if it's too big, upload it to Dropbox, Google Drive, or similar and post the sharing link here.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices