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jean-christophet63512639
jean-christophet63512639
Known Participant
Jul 14, 2024 1:53 AM UTC
Question

Problem with viewing photos

Hello, Lightroom is not showing my photos in develop tab or in the library tab. I can only see 3 at a time, and when I click on a new photo, the previous one disapears.

I tried rebooting my computer, upgrading my graphic cards and I looking around on the net, but nothing works.

 

I made a shot video of the problem: https://www.amazon.ca/photos/share/XCl4V5kcqlCUyUftyCEbLYGlsRxo7QNs6AFu7Mh7GVM

 

Is there something that I can do?

 

Thank you.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

21 replies

DS256
Inspiring
Jul 14, 2024 2:45 PM UTC

Can you view all photos on your SD card?

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jean-christophet63512639
jean-christophet63512639Author
Known Participant
Jul 14, 2024 9:27 PM UTC

I never work out of the SD card. The photos have been erased for a while now.

I downloaded everything on my computer. The folder is still intact, with all of the photos.

I can still see the photo on Lightroom, but only 3 at the time. As soon as I click on the 4 one, than the first one disappears.

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DS256
Inspiring
Jul 14, 2024 11:57 PM UTC

"I downloaded everything on my computer. The folder is still intact, with all of the photos." Have you tried using Windows File Explorer to view the photos? If you can view the files outside of LrC, then it's a LrC issue. If not, you may have corrupt files.

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JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
Jul 14, 2024 10:26 AM UTC

Looks like corruption of the 'catalogname previews.lrdata'. Try the following. Open your catalog folder and move 'catalogname previews.lrdata' out of that folder. Now start Lightroom Classic. Lightroom will need to rebuild the previews, so initially you won't see any previews, but then they'll appear one by one. Now check in the develop module that they do behave properly. If they do, then you can trash the old previews.

 

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-- Johan W. Elzenga
jean-christophet63512639
jean-christophet63512639Author
Known Participant
Jul 14, 2024 9:25 PM UTC

Hello, I remove the file. A new one was created. The problem is still there.

Thanks for tying to help me.

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JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
Jul 14, 2024 9:59 PM UTC

Another one to try: delete the 'catalogname helper.lrdata'.

 

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-- Johan W. Elzenga
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