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xesusc40185297
Participating Frequently
May 28, 2023
Question

Probleme catalogue LR5.7.1

  • May 28, 2023
  • 3 replies
  • 549 views

bonjour

J'ai Lightroom 5.7.1 et  je l'ai reinstaller sur mon nouveau pc windows 11. J'ai importé un backup du dernier catalogue. La reinstallation de ligthroom pas de problème mais par rapport au catalogue j'ai des problèmes:

- J'ouvre LR et il commence à charger les dossiers , je le laisse finir, ensuite j'essaye d'ouvrir un dossier avec une date avant 2016 ça marche mais les dossiers des autres années ne s'ouvrent pas et LR fini pour planter (ne réponds pas).

- J'essayé la reinstallation, changer de catalogue, auncun changement, LR continue à planter.

- J'ai reinitialisé les preferénces: rien

Est-ce que LR 5.7.1 est incompatible avec win11?

une solution svp?

This topic has been closed for replies.

3 replies

AxelMatt
Community Expert
Community Expert
May 29, 2023
quote

some files were corrupted, no problem for LR. The new files I can open and retouch without any problem.


By @xesusc40185297

 

Which files were corrupt? Are these older RAW files? If yes, do you have backups of these files and can restore these files? 

What is the status at the moment. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
xesusc40185297
Participating Frequently
May 29, 2023

je ne sais pas je ne peux pas ouvrir les dossiers, au moment d'essayer de l'ouvrir LR plante a ce moment LR consomme beaucoup de RAM et processeur . Comme j'ai dit au debut, seulement les fichiers de 2016 jusqu'a 2023 impossible a les ouvrir, donc j'ai efface tous les dossiers corrompus du catalogue , j'ai gardé ceux que je peux ouvrir et maintenant LR marche. Le catalogue n'est pas complet avec toute mes photos mais je peux utiliser LR. Evidement j'ai fait de backup de mes photos dans hdd

dj_paige
Legend
May 29, 2023

Did you try restoring a recent backup of the catalog file, as suggested above?

AxelMatt
Community Expert
Community Expert
May 28, 2023

Please try to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Do you have another backup from your catalog? If yes, restore the catalog from this backup and try.

Create a new catalog and import some pictures that make problems in the other catalog and check.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
dj_paige
Legend
May 28, 2023
quote

Please try to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.


By @AxelMatt

 

Lr 5.7.1 does not use a GPU, so you can't switch it off

xesusc40185297
Participating Frequently
May 29, 2023

some files were corrupted, no problem for LR. The new files I can open and retouch without any problem.

dj_paige
Legend
May 28, 2023

I think people are using Lr 5.7.1 on Windows 11. If there is an error message, please provide the exact complete un-edited error message. When Lr crashes, does the computer still run properly, or is the computer frozen or crashed as well?

 

I do not know what would be causing the issues you describe. But some things to try

 

  1. Remove or disable all plug-ins
  2. Optimize the catalog (File->Optimize Catalog)
xesusc40185297
Participating Frequently
May 28, 2023

thanks

notebook not frozen only LR

not plugins installed

catalog optimized but LR still crashed