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Laura352328646eh1
Participant
July 13, 2025
Answered

Problème de synchronisation

  • July 13, 2025
  • 1 reply
  • 185 views

Bonjour, 

 

Je galère depuis plusieurs mois maintenant suite à un soucis de syncronisation des méthadonnées, qui me bloquaient les photos dans la synchro. 

 

J'ai décider d'ouvrir un nouveau catalogue dans LR histoire de repartir à 0, mais voilà qu'il s'est mis à télécharger 49566 éléments, dans la fenêtre de roue cranté, cela indique téléchargement des ressources de la librairie adobe en ligne. Lorsque je clique sur une ligne ça m'envoi sur LR en ligne (internet) et sur une photo que j'avais dans le précédent catalogue. 

 

Si vous avez une solution pour m'aider car je ne m'en sors plus j'aimerais repartir sur un catalogue propre & qui se synchronise sans couac...

 

Merci d'avance et belle journée 

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

Correct answer Sameer K

Hey, @Laura352328646eh1. Welcome to the Lightroom Community. I'll help you figure this out. 

 

Images imported from Lightroom mobile (iOS/Android) & Desktop sync as full-size raw files to the cloud at Lightroom Web (https://adobe.ly/3RYYXR6).

 

You are using Lightroom Classic, which downloads the full-size raw image to the system. By design, Lightroom Classic always needs access to the full-size image. So, when you create a new catalog, Lightroom Classic must download all the original images available on the cloud to continue syncing. 

 

If you'd like to proceed with the nuclear option to empty your cloud storage, you must make a permanent and irreversible change to Lightroom before you empty the Lightroom storage library. Then, you can use the sync workflow from scratch.  

 

 

Only once are you sure to proceed further, follow these steps:

  • Log on to Lightroom Web (https://adobe.ly/3OMv4Ck)
  • Click on your profile logo on the top right.

    SameerK_0-1681845102823.png

     

  • Click on Account Info > Delete Lightroom Library > Complete the required authorization.

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
July 16, 2025

Hey, @Laura352328646eh1. Welcome to the Lightroom Community. I'll help you figure this out. 

 

Images imported from Lightroom mobile (iOS/Android) & Desktop sync as full-size raw files to the cloud at Lightroom Web (https://adobe.ly/3RYYXR6).

 

You are using Lightroom Classic, which downloads the full-size raw image to the system. By design, Lightroom Classic always needs access to the full-size image. So, when you create a new catalog, Lightroom Classic must download all the original images available on the cloud to continue syncing. 

 

If you'd like to proceed with the nuclear option to empty your cloud storage, you must make a permanent and irreversible change to Lightroom before you empty the Lightroom storage library. Then, you can use the sync workflow from scratch.  

 

 

Only once are you sure to proceed further, follow these steps:

  • Log on to Lightroom Web (https://adobe.ly/3OMv4Ck)
  • Click on your profile logo on the top right.

    SameerK_0-1681845102823.png

     

  • Click on Account Info > Delete Lightroom Library > Complete the required authorization.

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

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