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Known Participant
December 9, 2024
Question

problems after server migration

  • December 9, 2024
  • 1 reply
  • 593 views

Our agency recently upgraded our server and all computers. I wasn't involved firsthand in that, and now I've found several issues in Lightroom.

Our photo library currently holds more than 293,000 photos. Those files were copied to the new server with the same folder structure (year --> date --> file). No one involved knew how to relink everything in one click, so one person started linking one collection at a time. I was asked to get involved and figured out how to do a batch relink.

However, several things aren't right as seen in the attached photos which I'll explain.

  • Many photos indicate "file not found". If you right-click and select "Show in Finder", it will point to the photo, so the software knows where it is.
  • Many photos also indicate via the right-click menu that they are not in a collection. However, the thumbnail badge shows it is in a collection.
  • Conversely, some photos say they are in a collection, but there's no thumbnail badge.
  • Edits do not immediately show up in History. For example, my tendency is to use an Auto adjust and quickly undo. The action being undone is selecting the photo or something similar instead of the edit.
  • In the attached video, you'll see a glitching of the white balance bouncing between Auto and Custom after I attempted multiple quick changes. I had to use the WB drop-down to get it to stop.
  • Another co-worker says they were tweaking the Saturation and Vibrance, and the photo displayed a translucent magneta overlay for 2 or 3 seconds. He says it was like a stutter in the software.

 

The computer is a Mac Studio 2023 with the Apple M2 Ultra chip. The OS is Sonoma 14.7, and Lightroom is on version 14.0.1.

Any insight or ideas welcome.

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1 reply

dj_paige
Legend
December 9, 2024

Batch re-link: see Figure 4 and associated text here https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

you can re-link the entire disk by performing "Find Missing Folders" on the parent folder and all sub-folders will be re-linked. Note: you can't do this by collections, only by folders. I would strongly advise you find a backup catalog from just before the server migration, open that backup, and then apply the above stated method to that backup.

 

Some of the other problems indicates to me that photos were re-imported or improperly linked. Or maybe there are connectivity problems with the new server. Or maybe the new server is malfunctioning.

 

Other problems are unrelated to the re-linking.

 

 

mattwattAuthor
Known Participant
December 9, 2024

Thank you, that's how I relinked everything once I got involved. Something's still not right though. I made new screenshots for a particular photo we were dealing with today.

 

It says "File not found" but knows it's in folder "2024-08-07".

 

That folder is not missing or unlinked.

 

Also, the exclamation mark icon that identifies missing photos is not present on this one - or any others that say "File not found".

 

One other thing we discovered today using the same computer - if you're in Premiere and select "Show in Finder", the file pops up almost instantaneously. The same procedure in Lightroom takes about 2 minutes. Is there some specific way to check/test the connection between Lightroom and the new server?

 

Thank you!

dj_paige
Legend
December 10, 2024

Regarding your first screen capture, the information is read into LrC's database at the time of Import. Even if the file is not where it is supposed to be, LrC can display capture date/time.

 

Regarding your 2nd screen capture, the folder can be present and not missing in LrC, but photos can still be missing. Then you go on to say there is no exclamation point icon on the photos, but your screen capture is so tightly cropped that we can't be sure of this. Please show us a screen capture where we can see the whether or not a missing photo icon is present.

 

Regarding the folder where this photo is stored, do you have thousands of photos in this folder?

 

Regarding Premiere, this is irrelevant to any LrC problems.