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Question

program does not start up

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after two weeks not using my computer (and thus also LR Classinc), I cannot open the LRC Classic program anymore. (after update 13.5.1.).

Windows

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GeorgeLukes

Participant

Same symptoms here; I wish the basic functions of LR (including start up!!!!!) were bullet proof before all this neato AI stuff is developed/included! Come on Adobe!!!!!!!!!!!!!

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Paul305690859zsq

Participant

Same here. Windows 11. x64 . After 13.5.1 update Lightroom no longer starts.

Windows event log does not show anything Lightroom-related.

Is there a log file that app creates when it fails to start?

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marc_8937Author

Participant

Everything we tried did not solve the issue: since 13.5.1. update we cannot open lightroom. Adobe please take action !

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dj_paige

Legend

Did you try a new user profile?

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GoldingD

Legend

Using Windows File Explorer, bring up the folder your catalog is in, and take a screenshot of that, then share that in a reply.

example:

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dj_paige

Legend

Please describe in detail what happens when you try to open LrC. If there is an error message, please quote the complete exact word-for-word error message.

Please tell us which version of Windows you have.

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M

marc_8937Author

Participant

When I click on the LRC icon, you see a small circle turning around for a few seconds and than the small circle disappeares without an error message. The program does not start.

We use windows version 11.

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dj_paige

Legend

If you open the task manager in Windows and end the Lightroom Classic task, can you start LrC then?

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