PS and LrC crashing under load

Forum|Forum|1 year ago
July 25, 2024
2 replies
351 views

For whatever reason attempting to Ai Denoise in PS or importing a lot of files to LrC makes the software crash. The computer itself stays running. If i relaunch LrC it appears to have imported *some* files but not many. All drivers are up to date. Windows is up to date. Full Adobe suite is up to date. I've even attempted uninstalling and reinstalling PS. System is an i9 14900k, 192gb ddr5, asus 4090. Crash logs submitted when it allows me to. Sometimes it crashes without a prompt for submission.

Windows

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KR Seals

Community Expert

See this article in PetaPixel today regarding instability in Intel 13/14 series CPUs. I have no idea whether it's applicable to your situation. According to the article, Intel has a fix coming.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Rikk Flohr_Photography

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

Rikk Flohr: Adobe Photography Org

C

Cody35399958g27wAuthor

Participant

my apologies as i forgot this account is under my work email. crash logs would be under delsolnut@gmail.com crash log was Adobe's

Rikk Flohr_Photography

I find no recent crash reports under that email address for Lightroom Classic 13.4.

Please fill out the report the next time it crashes, screenshot it, post the image here, and then submit the report.

Rikk Flohr: Adobe Photography Org

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