Question about plan storage?

Forum|Forum|3 years ago
April 25, 2022
2 replies
488 views

Hello:

I am a Community College Art teacher and I have an Adobe for Enterprise subscription. The plan indicates I have 1 TB of storage but when I use Lightroom Classic it only shows that I have 100 GB of Cloud storage. Can someone explain to me this discrepancy? I've included a screenshot of the web page with my plan shown and a screenshot of Cloud Storage for Lightroom Classic.

Thanks very much.

macOS

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A

Anonymous

Any other ideas or thoughts about the discrepancy for storage with my Adobe for Enterprise subscription and storage with Lightroom Classic? Thanks for any help with this!

John Waller

Community Expert

Contact Adobe Customer Care

https://helpx.adobe.com/contact.html

A

Anonymous

Unfortunately, the Foundation for California Community Colleges does not provide any contact information. Please see the screenshot above, "Adobe for Enterprise Plan." I'm not sure who to contact. Since I have a plan that has an Adobe administrator, I cannot contact tech support directly. Any suggestions?

John Waller

Community Expert

Are you signed into Lightroom Classic with exactly the same Adobe ID that is linked to your Enterprise plan?

A

Anonymous

Hello John:

Yes, I am logged into Lightroom Classic with the same Adobe ID that I use for Photoshop, Creative Cloud and all the other Adobe apps I use from my Adobe account. 🤔 🤔

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