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hallies4212538
Participant
December 8, 2020
Question

quits working

  • December 8, 2020
  • 2 replies
  • 167 views

My lightroom just continues to close while I am working. grrrrrr it's only happed about 100 times.

This topic has been closed for replies.

2 replies

antonior23254972
Known Participant
December 8, 2020

Are you already using the last release?  10.1  ??? 

 

Ian Lyons
Community Expert
Community Expert
December 8, 2020

You'll need to provide more information

 

  • Version of Lightroom Classic you're using
  • Operating system (Windows/Mac) including specific version
  • Hardware including graphics card details

 

Easiest way to provide same is to open LrC Help, choose System Info. Copy the first 20 or so lines of the info dialog then paste to the forum. Below is an example

 

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.15.7 [19H15]
Application architecture: x64
Logical processor count: 20
Processor speed: 3.0 GHz
SqLite Version: 3.30.1
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 1,012.8 MB (1.5%)
Virtual memory used by Lightroom: 8,151.0 MB
Memory cache size: 61.6MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 83MB / 32767MB (0%)
Camera Raw real memory: 85MB / 65536MB (0%)
Displays: 1) 2560x1600

Graphics Processor Info:
Metal: AMD Radeon HD - FirePro D300