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A
ainsleighl28805759
Participant
March 6, 2017
Answered

RAW Files [Unable to open 1D X Mark II Raw files in LR 5.7.1]

  • March 6, 2017
  • 2 replies
  • 405 views

Hi I am having trouble getting my 1D X Mark II to read my RAW files on my Lightroom program. I have updated the lasts version and have downloaded the Adobe DNG converter, have reinstalled the program and I also have rang computer tech support and NO ONE CAN HELP ME!!!!!!!!!!!! I NEED HELP ASAP!! THANK YOU

    This topic has been closed for replies.
    Correct answer F. McLion

    As already mentioned by Jim, with LR 5.7.1 you can not import these RAW directly since this camera is newer than LR 5.7.1

    You need to either upgrade to LR6 (not free, about 80$), subscribe for the photography plan and get LR CC (and more) or use the free DNG converter to convert your RAW to DNG and you can then import these into LR 5.7.1.

    2 replies

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    March 6, 2017

    As advised by FMcLion use the DNG converter.

    See the link below on how to use the DNG converter.

    Adobe Digital Negative Converter 9.x

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
      JP Hess
      JP Hess
      Inspiring
      March 6, 2017

      What is the EXACT version of Lightroom installed on your computer? A lot of users think they have the very latest, but they don't. You need at least Lightroom 6.5 or Lightroom CC 2015.5 to have support for that camera model.

        A
        ainsleighl28805759Author
        Participant
        March 6, 2017

        The version I have of light room is 5.7.1 64 bit

        F. McLion
        Community Expert
        F. McLionCommunity ExpertCorrect answer
        Community Expert
        March 6, 2017

        As already mentioned by Jim, with LR 5.7.1 you can not import these RAW directly since this camera is newer than LR 5.7.1

        You need to either upgrade to LR6 (not free, about 80$), subscribe for the photography plan and get LR CC (and more) or use the free DNG converter to convert your RAW to DNG and you can then import these into LR 5.7.1.

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