Red & green dots on images in Lr classic

Question

When I import images from my Hasselblad CFV-50C digital back red and green dots show up throughout the image. When I import the same images into the Hasselblad Phocus program (Simular to Lr) the dots do not show up. Any ideas on what me be happening, is there a setting in Lr that I need to adjust when importing? Thanks for your help.

John

AxelMatt · Answer

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help we need more informations about your environment.

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

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