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bonnyrock
Participant
July 5, 2025
Answered

Resetting Preferences in Lightroom Classic and Effect on customisations

  • July 5, 2025
  • 2 replies
  • 349 views
Hi folks need some help. My Lightroom Classic on Windows 10 is not opening since it updated to V14.4. It sticks at the opening "reading preferences" screen. I've done the usual shutdown reboot etc.
 
The online suggestion is to reset Lightroom preferences using the Shift + Option (macOS) or Shift + Alt (Windows) keys. My questions is   - Does a reset delete all my personal custom Develop and Print setups? Thanks
 
Correct answer KR Seals

If resetting preferences does not cure the issue, you may have a corrupt catalog. I recently built a new Win11 computer. Once I got the apps installed, Lightroom Classic would not start. It turns out that defective ram corrupted the catalog. Once I replaced the RAM and catalog with a backup, all was working fine.

I'm not suggesting that particular problem might have corrupted your catalog, but there are other ways the catalog can be corrupted.

 

2 replies

KR Seals
Community Expert
KR SealsCommunity ExpertCorrect answer
Community Expert
July 5, 2025

If resetting preferences does not cure the issue, you may have a corrupt catalog. I recently built a new Win11 computer. Once I got the apps installed, Lightroom Classic would not start. It turns out that defective ram corrupted the catalog. Once I replaced the RAM and catalog with a backup, all was working fine.

I'm not suggesting that particular problem might have corrupted your catalog, but there are other ways the catalog can be corrupted.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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bonnyrockAuthor
Participant
July 7, 2025

Thanks. I've now reset preferences and it's working.

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
July 8, 2025

Nice to hear you got it working ok!

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
July 5, 2025

It's not clear what you mean by 'personal custom Develop and Print setups'. If you're referring to Presets (Develop module) and Templates (Print module), then resetting the preference file will not delete these.

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    bonnyrockAuthor
    Participant
    July 5, 2025

    Thanks Ian and yes apologies that I wasn't clear. I did mean the custom presets in Develop and Print. That's a great help so I can reset preferences without too much concern. 

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